Christian Dior Couture Looking for Dior Retail Trainee at Montréal, QC Full Time

The Dior Retail Trainee participates in a program designed to identify and develop future talent for the organization in our retail boutiques. By working closely with their Boutique Manager/Director, the Trainee supports the organization’s short and long-term objectives through day to day operations and delivering the best in class client service per Company standards.

TASKS AND RESPONSIBILITIES

Collaborate with their retail team to develop initiatives to improve business results, presents plan to Management team

Ensure that each customer receives outstanding service by providing a friendly and welcoming environment, which includes greeting and acknowledging customers, maintaining housekeeping standards, having solid product knowledge and all other aspects of customer service

Assist in floor moves, merchandising, display maintenance, and housekeeping, where needed

Assist in packing or wrapping customers’ merchandise, when necessary

Arranges and coordinates client appointments and events as needed

Provide support when needed to the selling floor

Participate in Boutique operational procedures and inventories

Assist customer services and cycle counts (repair issues, preparation)

Use proper telephone etiquette when answering the phone, taking messages, answering customer inquiries, and when transferring calls

Assist in efficiently ringing on registers and accurately maintain all cash and media at the registers

Maintain orderly appearance of register area and keep supplies stocked

Any other tasks as assigned from time to time

SKILLS AND COMPETENCIES

Ability to communicate in a clear and concise manner with internal and external groups

Strong time management skills and prioritization

Ability to multitask and show flexibility across priorities

Ability to operate all equipment and programs necessary to perform the job

Ability to work a full-time schedule, with varied hours/days

Ability to establish and maintain good working relationships with all levels of the organization and the public

Willingness to adhere to all company policies, procedures, regulations, and standards

Potential to move into a permanent role.

PROFILE

We are looking for talented graduates seeking for challenges in the Retail industry.

You main skills are:

• Ability to build strong relationships with your team and customers
• Strong communication and interpersonal skills
• Sense of initiative and commercial creativity
• Initiative, flexibility and organisation
• Leadership