Performs a variety of data entry and verification duties. Ensures the accuracy and completeness of enrollment documents.
Communicates with other departments to obtain necessary enrollment information.
Provides for distribution of reports after preparation. Handles most complex assignments. Maintains records or source documents for data input.
Supports image archiving process through tracking and quality checks.
Responsible for processes and systems related to members for installation, eligibility and services processes.
Implements, updates, and maintains eligibility data for the Medicare Advantage membership.
Provide support to members for questions and issues relating to billing, reconciliation, eligibility, and CMS eligibility as well as administer and manage eligibility for members enrolled in Cigna’s Medicare Advantage plans
Qualifications:
Strong ability to work in matrix environment
Strong analytical and interpersonal skills required
Requires good understanding of CMS guidelines and business processes and a commitment and focus to superior customer service and satisfaction.
Should have good PC, computer systems, data entry, data base, reconciliation and word processing knowledge.
Knowledge of CIGNA’s Medicare Advantage products and CMS regulations.
Understanding of customer deliverables and their impact on timing and results.
For this position, we anticipate offering an hourly rate of $19 – $29, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we’ll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the “Life at Cigna” tab on our careersite: www.cigna.com/careers
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
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