Cin Hiring for Technical Writer Job at Auckland , New Zealand Full Time

About the opportunity

We are looking for an experienced software Technical Writer to join our engineering team. Reporting into one of our Software Managers, you’ll be responsible for developing comprehensive documentation that meets organisational standards. You will obtain a deep understanding of products and services to translate complex product information into simple, polished and engaging content.

About us

At CIN7, we provide Inventory Management and Supply Chain software to help product businesses thrive in a highly competitive, digital world. Millions of sales orders flow through our platform reducing cost, effort and time for product sellers. This helps them quickly get products to customers and build their brands without worrying about their operations.

CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock. We are looking for people who are passionate about working with a fast growth tech company.

What you’ll do

• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement
• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

What you’ll bring

As an experienced software Technical Writer, you’ll have the excellent written communication skills but also the drive and self motivation to get things done. You’ll be a strong communicator and be able to work with different stakeholders across our engineering, product and customer teams to understand the requirements and priorities. Your experience should also include:

• 2-4 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
• Proven ability to handle multiple projects simultaneously, with an eye for prioritization

Why work for us?

We are a fast growing business going through a huge amount of growth. You’ll have the opportunity to work on products that are used by our global customer base and at the same time you’ll be growing your career and developing new skills. You’ll also be receiving:

• Fully paid health insurance (Southern Cross)
• Flexible working – 2 days per week and 2 x 5 day blocks working remotely each calendar year
• Celebrate your birthday with a paid day off
• Monthly Social Fridays drinks and food on us
• Discounted gym membership
• Recruitment referral bonus
• Casual dress code (wear your jeans!)
• Free fresh fruit
• Free flu vaccination

If you want to be part of our amazing journey, click Apply and we look forward to hearing from you.

Please note that due to border restrictions you must be currently living in New Zealand be eligible.