The Communications Project Lead is a strategic professional who stays abreast of developments within own organization and across the enterprise. S/He contributes to directional strategy through creating and curating content for various channels for ISG. Recognized technical authority for an area within the business. Requires basic cross functional awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
Manages a large multi-faceted project/account/campaign or multiple projects at the same time.
Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
Organizes new challenges and drive business results
Overall responsibility for content creation and editing of content for BAU management communications, social media, internal websites, ad hoc requests and special campaigns.
Generate BAU and ad hoc communications for internal staff, external stakeholders and all levels of management (e.g. monthly updates, quarterly newsletters, etc.)
Effectively operate in a multi-faceted and constantly changing environment, with the responsibility for managing multiple projects of changing scope and priority
Serve as liaison between multiple stakeholders, including Global/Regional teams to synthesize information for communications / presentations
Support the communications programs and projects globally, including the content creation, design, and project management of communications to 6,000+ staff globally
Coordinate internal and external communications and management material with senior management and regional partners
Develop and manage global communications campaigns, people strategy events and communication programs
Communicate and coordinate verbally and in writing with global team members and key stakeholders
Develop and execute feedback programs / surveys and provide insightful analysis
Prepare presentation materials to support stakeholder reviews
Support ISG Technology Head in meeting ad hoc requirements
Support periodic management and regulatory reporting activities, meeting all deadlines
Establish and utilize leadership capabilities and negotiation skills to successfully work with local and virtual teams
Perform duties within the ethical and compliance guidelines of the firm
Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project’s stakeholders: its sponsors, those who will make use of the project’s results, those who command the resources needed, and the project team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
4-7 years of professional experience writing, editing and curating content; Marketing or journalism experience a plus
Strong leadership and influencing and matrix management skills, with ability to motivate and drive diverse groups of individuals
Drive results with high degree of accountability and affect change without direct authority; proven time and task management competencies with an exceptional attention to detail.
Strong functional understanding of presentation preparation
Strong record as Program or Project Manager leading strategic cross-functional projects
Knowledge of graphic design and web design a plus
Ability to analyze and react to problems and/or situations, ensuring that the overall process is not adversely impacted.
Ability to generate effective communications and manage multiple projects simultaneously within aggressive deadlines. Must be able to liaise with a wide variety of personalities.
Education:
Job Family Group:
Project and Program Management
Job Family:
Project Management
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Salary Range:
$100,430.00 – $150,650.00
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the “EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) ” poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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