Description
The incumbent will primarily be responsible for carrying out the mission of our College Bound Citizens program to provide financial aid education to High School students and their families. The role will encompass several different ways to distribute the education through High School, community, and our branch network partnerships. The Student Lending Relationship Manager I will maintain existing relationships while building new opportunities.
Position Responsibilities:
Manage high school and external partnerships in geographic territory, including Pennsylvania, Ohio, Michigan and New York.
Meet or exceed engagement and presentation goals as assigned annually by management
Where applicable, work closely with the Consumer Bank to drive the selling of student products through the retail branch network
Coordinate all Citizens approved communication with the client in order to develop the relationship
Be available to conduct financial aid basics, debt counseling, financial aid awareness sessions, etc. at the partner request
Ensure all administrative responsibilities are completed as outlined and on time, in the department procedures including updates to Salesforce.com, sales reports, scheduling reports, expenses and strategy work
Attend all activities relating to industry trade shows and other direct customer facing opportunities
Territory: Pennsylvania, New York, Ohio, Michigan
Qualifications
Qualifications:
1-2 years of relationship management, preferrable with student financial aid or banking
Proven ability to lead teams, drive change and influence work groups
Project Management –Lead projects from inception through completion
Business Development – Design business solutions to meet the needs of the client/partner
Ability to inform, educate and influence to effectively set up proposed projects when working with cross-functional counterparts and internal colleagues
Creative Problem Solving – Analytical creativity and problem-solving skills, focusing on driving results that balance risk/reward
Bachelor’s Degree Required
Why Work for Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
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