City and County of San Francisco Hiring for Medical Staff Services Department Specialist (2106) – Dept. of Public Health – (142280) at San Francisco, California Full Time

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening – Friday, December 15, 2023 

• Application Deadline – The application filing will be open continuously at least through Friday, December 22, 2023 and will close any time thereafter.

• Salary: $79,456 – $96,590 Annually (https://careers.sf.gov/classifications/?classCode=2106)

• Appointment Type: Permanent Civil Service (https://careers.sf.gov/knowledge/role-types/)

• Recruitment ID: PBT-2106-142280

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions – the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Positions are located at 1380 Howard St and Zuckerberg San Francisco General Hospital.

The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list. 

Under general supervision of the Director of the Medical Staff Services Department (MSSD) Office of Compliance & Privacy Affairs (OCPA), Behavioral Health Services Compliance Office (CHSCO) Compliance Officer, the Medical Staff Services Department Specialist performs the following essential job functions:

• Performs technical aspects of the Medical Staff credentialing and privileging process, including accurately inputting data into a complex database;

• Processes applications by conducting primary source verification of education/training, experience, and licensure;

• Processes Medical/Affiliated Staff appointments;

• Complies with accreditation and regulatory standards;

• Provides clear and concise written and verbal communication with Chiefs of Service, members of the Medical Staff and support staff;

• Maintains a complex computerized database and produces reports as needed; and

• Provides technical support for Medical Staff committee functions.

The Medical Staff Services Department Specialist performs other related duties as assigned/required.

Minimum Qualifications – Required

EXPERIENCE:  One (1) year of verifiable experience in a Medical Staff Services Department or similar department

Note: Medical Staff Services Department or similar department must be responsible for medical staff credentialing, payer credentialing, health plan enrollment, medical staff governance, or other related functions.

AND

LICENSE AND CERTIFICATION: Possession of a current certificate or eligibility to be a candidate for the Certified Provider Credentialing Specialist Certificate (CPCS) or Certified Medical Staff Coordinator Certificate (CPMSM) examinations sponsored by the National Association of Medical Staff Services

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit here (https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc11/604edaa8115f4c74c61de124/2d9968ea-8e00-4601-9627-3ff850ff6ef3?r=s3-us-east-2) .

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying):

Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant’s experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire (Weight: 100%): Qualified candidates will be emailed a supplemental questionnaire exam that must be completed by the set date. Candidates will be evaluated on their relative knowledge, skill, and ability levels in job related areas which may include, but not be limited to: Knowledge of Medical Staff credentialing and concepts; Knowledge of requirements of state and federal laws and statutes; Knowledge of procedures for recording and transcribing Medical Staff committee minutes; Organizational skills; Oral communication ability; Personal computer skills; and/or Interpersonal relation skills. A passing score must be achieved on the Supplemental Questionnaire in order to be placed/ranked on the Eligible List. Candidate responses on the Supplemental Questionnaire cannot be changed once submitted. Candidates will be placed in rank order according to their final score on the Supplemental Questionnaire

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification

The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.

Eligible List/Score Report:

Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-andDepartment-FY-2021-22.pdf

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp) Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

• COVID-19 Policies (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)  

• Personal Protective Equipment (PPE) (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)

• Medical Examination Prior to Hiring

• Electronic Health Record (EHR)

• Licensure/Certification/Registration (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)

• Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process (https://sfdhr.org/information-about-hiring-process)  

• Conviction History (https://sfdhr.org/conviction-history-faq)  

• Employee Benefits Overview (https://sfdhr.org/benefits-overview)  

• Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

• Disaster Service Workers (https://sfdhr.org/disaster-service-workers)

• Reasonable Accommodation

• Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

• Copies of Application Documents

• Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

• Veterans Preference

If you have any questions regarding this recruitment or application process, please contact the analyst, Herbert Chau at [email protected] or (628) 271-6707. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.