Log In
Sign Up
United States
City of Austin Hiring for Library Assistant at Austin, TX Full Time
Position Information
Posting Title
Library Assistant- Passport Agent
Job Requisition Number
COA087663
Position Number
118924
Job Type
Full-Time
Division Name
Administration
Minimum Qualifications
Education and/or Equivalent Experience:
- Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field.
- Experience may substitute for education up to a maximum of four (4) years.
Physical Requirements:
- Must be able to stoop, bend, walk and reach heights of six (6) feet.
- Must be able to lift or pull book bags and equipment up to fifty (50) pounds.
- Must be able to push loaded book truck up to three hundred (300) pounds.
- Must have manual dexterity to operate computer keyboard.
Notes to Applicants
- A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE: A cover letter and/or resume will NOT be used to substitute for an incomplete job application.
- Please understand that your job application will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed.
- All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training.
- The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.
- Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.
- If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Pay Range
$21.38 – $24.03 per hour
Hours
Shifts vary by locations. Shift work may include weekends, holidays, and possible extended hours,
Job Close Date
<font size="
<font size="
12/09/2022
Type of Posting
Department
Austin Public Library
Regular/Temporary
Regular
Grant Funded or Pooled Position
Not Applicable
Category
Professional
Location
Multiple Loations
Preferred Qualifications
Preferred Experience:
- Meet the U.S. State Department Passport Acceptance Agent Requirements
- Able to travel to other APL Passport Services Offices and/or U.S. Post Offices
- Demonstrated excellent customer service experience working with a diverse clientele
- Demonstrated experience in handling multiple details and multi-tasking in a fast paced environment
- Experience in regularly and routinely operating a variety of equipment including a computer with a keyboard, telephone, camera, printer, and/or copy machine
- Ability to speak Spanish
- Ability to travel to more than one work location
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Inputs library patron information into library automation system or other databases and monitors information input by other staff members.
- Performs clerical activities such as answering telephones, sorting mail, filing, typing, and photocopying and mailing out materials. Develops work schedules and monitors timesheets and payroll for administrative and volunteer staff.
- Handles, reports, and reconciles library funds.
- Assists librarians in the maintenance of collection of books, periodicals, magazines, newspapers, and audiovisual and other materials; customer services; and research needs.
- Sorts books, publications, and other items according to established procedures and return them to shelves, files, or other designated areas.
- Troubleshoots basic computer, printer, and copying equipment problems that arise.
- Acts as a liaison with Library vendors, delivery services and maintenance.
- Instructs and assists staff and the public with using reference sources, automated information sources, software, and the internet. Explains and enforces library policies and procedures to the public and staff.
- Answers routine inquiries and refers patrons in need of professional assistance to librarians.
- Locates library materials for patrons, including books, periodicals, audio tapes, Braille volumes, and pictures.
Responsibilities– Supervision and/or Leadership Exercised:
- May provide leadership, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of money handling and accounting practices.
- Knowledge of books, electronic databases, internet resources, bibliographies and reference materials.
- Knowledge of equity, diversity, and inclusion principles and practices in libraries.
- Knowledge of Federal, State, and Local laws.
- Knowledge of City practices, policies, and procedures.
- Skill in customer service principles.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in planning and organizing.
- Skill in using computers and related software, including Microsoft Office products.
- Ability to assist library patrons and other staff.
- Ability to provide high-level customer service.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to review materials to ensure accuracy, completeness and adherence to established formats and procedures.
- Ability to use library automation and the internet.
- Ability to establish and maintain good working relationships with other City employees and the public.
- Ability to work with people of diverse backgrounds.
Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within
the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
