Four positions are available in the Central Library’s Shelving Operations Department:
One Regular, FLSA non-exempt, part-time (72 hours per pay period) position
Two Regular, FLSA non-exempt, part-time (64 hours per pay period) positions
One Regular, FLSA non-exempt, part-time (48 hours per pay period) position
Pay rate: $21.05 – $25.51 per hour
Hours for these positions will include weekdays, weekends and evenings. These positions are part of a bargaining unit represented by AFSCME. A pay period is two weeks in length.
These positions are open to the public and to The Seattle Public Library’s employees. Please submit your application, cover letter and resume in NEOGOV by 5:00 p.m. on September 27, 2021 to be considered.
Overview
The Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations.
The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle’s Race and Social Justice Initiative.
Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity. We take time to recognize and celebrate the achievements of others.
If you share these values and meet the qualifications, the Library invites you to apply for the Page positions.
The Page classification is a rewarding, albeit physically demanding, position; playing an important role in the flow of materials throughout the library system. This position is responsible for sorting, shelving, retrieving, and checking the accuracy of materials on the shelves at the Central Library. Pages may also provide directional assistance to Library patrons. In some instances, Pages may be assigned duties such as opening and sorting mail; photocopying materials; wrapping and packaging library materials; forwarding and mailing library loan requests; and filing and shredding records.
Job Responsibilities:
Assists with the flow and organization of materials: Unpacks, sorts, files, shelves and routes books and a wide variety of other materials; transports books and materials using book carts, hand trucks and similar equipment; locates or retrieves materials for processing using automated systems.
Assists patrons and other staff members: Locates and retrieves materials at staff and patron request. Assists patrons and staff with locating materials throughout the Library. Works with patrons to understand and follow our Rules of Conduct. Assists patrons with the navigation and use of the Central Library building. Coordinates with Security Officers, Janitorial Staff and Building Maintenance Staff to address a multitude of building issues. Works with staff throughout the building to create a safe and welcoming space.
Maintains proper order and appearance of shelf materials and library environment: Gathers and re-shelves materials left behind by patrons and other staff. Organizes, straightens and re-balances materials on shelves. Pushes in and redistributes chairs and stools to proper locations. Straightens tables and ensures appearance of shelves and spaces are orderly to maintain a welcoming environment for patrons.
Other duties: Additional duties may include work on special projects as part of a team or alone, assisting with arranging and maintaining Library equipment and materials, and reporting building and Library materials issues as needed.
Qualifications:
Customer Service Experience: Experience that demonstrates an ability to provide welcoming and respectful service to Library patrons with diverse backgrounds and life experiences, adapt to changes in environment and remain aware and respond appropriately to issues as they arise that could prevent patrons from effectively using the Library.
Excellent Written and Verbal Communication Skills: Candidates must have the ability to effectively communicate in English, both verbally and in writing, and have the ability to understand and apply verbal and written instructions. Candidates must be able to effectively respond to patron requests for information and assistance. Candidates must also be able to approach patrons and effectively provide information required for the patron to successfully use the Library and Library collections.
Organizational Skills: Candidates must have the ability to quickly, accurately, and safely shelve Library materials alphabetically and numerically. Work experience sorting books or other materials alphabetically and numerically is desired.
Experience using Personal Computers: Candidates must have basic experience with computer operations and software; including experience using menu-based commands and staff terminals to obtain, interpret, and display inventory data and information. Candidates with experience using internet browsers, online catalogs and e-mail programs (such as Microsoft Outlook) are preferred.
Candidates must be flexible in adjusting work hours and locations: Candidates must be available to work part-time at the authorized hours of the positions as listed. Candidates who are not eligible to work 20 hours per week or more are not eligible for these positions.
Other Required Skills and Abilities:
Candidates must demonstrate the ability to work with others as part of a team and can support teammates in situations and spaces that are demanding. Candidates must also demonstrate the ability to work alone and be the only staff member in areas of the building with frequent contact with the public.
Candidates must also be able to bend, stretch, stoop, and lift bins up to 40 lbs in weight and push wheeled book carts weighing up to 200 lbs. Candidates must also have the ability to squeeze and release hand brakes on wheeled book carts.
Desired Qualifications:
Fluency in a language other than English, particularly American Sign Language, Amharic, Chinese, Oromo, Somali, Spanish, Tigrinya or Vietnamese.
Experience with shipping and receiving.
Experience with merchandise handling and/or inventory tracking.
Additional Information:
How to Apply
Candidates who meet the qualifications are asked to submit the following items in NEOGOV by 5:00 p.m. on September 27, 2021. Applications that do not include a cover letter and resume will not be considered.
Online application.
A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position.
Current resume that summarizes relevant education, professional experience, training and skills.
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to [email protected]. The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us.
Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.
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