City of Winnipeg Hiring For Clerk A-CUPE at Winnipeg, MB Full Time

Under the general direction of the Pool Supervisor, the Clerk A provides clerical and administrative support for the Recreation Services Division, Aquatics Unit and is responsible for performing front-line customer service duties for the Administration Office and public on a daily basis; administering public admission entry requirements including program registration; performing cash transactions; reception duties; receiving and processing incoming mail; assisting with the preparation of annual statistical reports; filing and other clerical duties as assigned.

As the Clerk A you will:

• Provide quality citizen/customer service.
• Greet or acknowledge in a timely & welcoming manner every customer.
• Administer public admission entry requirements.
• Receive and record cash/credit transactions including program registration.
• Receive appropriate admissions for pool entry.
• Receive telephone calls, take messages, answer routine questions regarding scheduling and pool programs or refer to appropriate source.
• Maintain pool records, files and inventory.
• Operate a variety of small office equipment and photocopying machines.
• Administer first aid, as required.
• Type documents as required.
• Perform any other duties consistent with classification, as required.

Your education and qualifications include:

• High school graduation or an equivalent combination of training and experience.
• Demonstrated ability to type accurately at 40 wpm net.
• Demonstrated basic proficiency in use of Microsoft software products such as Word, Excel and Outlook.
• Demonstrated ability in the use of POS/ Registration software (e.g. ActiveNet, etc.) or ability to attain within 3 months.
• Ability to communicate effectively with the public and other staff members in person, by telephone and by email.
• Demonstrated aptitude for office work.
• Knowledge of general office procedures, filing, and the operation of office machines.
• Demonstrate a clear understanding and application of the Administrative Directive Citizen/Customer Service.
• Ability to handle cash accurately.
• Demonstrated ability to work under minimal supervision.
• St. John’s Ambulance First aid Certificate or equivalent and Level C CPR or ability to obtain same within probationary period.

Conditions of employment:

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check (Vulnerable Sector) satisfactory to the employer will be required from the applicant(s) or successful candidate(s), at their expense. To obtain Police Information Check information please visit www.winnipeg.ca/police.
• Applicants may be required to undergo testing to determine their knowledge, abilities and skills as they relate to the qualifications of the position.
• Prior to commencement of employment, the successful applicant will be required to provide proof of COVID-19 vaccination by providing a Government of Manitoba issued QR Code and photo identification.

CORE COMPETENCIES for ALL EMPLOYEES OF THE CITY OF WINNIPEG:

• Citizen & Customer Focus
• Respecting Diversity
• Ethics and Values
• Integrity and Trust
• Results Oriented