The Winnipeg Civic Employees’ Benefits Program (WCEBP) provides pension and long term disability benefits to employees of the City of Winnipeg and eight other participating employers. Its Member Services section delivers plan administration services, including the complete processing of activities such as retirements, relationship breakdowns, changes to employment status, and deaths, in accordance with the applicable plan text, established service standards, policies and procedures, and legal and regulatory requirements. Staff of the WCEBP work in a highly technical, regulatory financial environment requiring attention to detail, accuracy, and confidentiality.
Under the management of the Director of Member Services and the day-to-day supervision of the Pension & Benefits Officer, the Member Services Clerk provides clerical and basic calculation support to Member Services by gathering and analyzing data, processing incoming forms and documents, performing basic pension and group life insurance calculations, and preparing member communications. Interacting with Members and beneficiaries to provide them with prepared information and materials is also an important aspect of this role. The Member Services Clerk provides reception coverage and performs other duties appropriate to the position classification, as assigned, to assist in the efficient operation of Member Services and the WCEBP.
As the Member Services Clerk (Clerk B) you will:
Your education and qualifications include:
Conditions of employment:
CORE COMPETENCIES FOR ALL EMPLOYEES OF THE CITY OF WINNIPEG:
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