City, University of London Hiring for User Services Librarian Job at London, England , UK Full Time

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

Background

We are seeking to recruit a User Services Librarian to give operational leadership to staff in the Business Library and manage the facilities and services delivered in the library. Library Services have been awarded the Customer Service Excellence Standard and this role plays a key part in maintaining standards and delivering services for library users.

Responsibilities

Responsibilities include: Managing library services and premises at the Business library, the day to day management of circulation, enquiry and support services, library facilities and premises. Managing the team of Information Assistants and Evening/Weekend staff based at the Business Library; ensuring training and staff awareness of services and procedures are kept up to date; identifying service improvements and working collaboratively with library colleagues and other University stakeholders on implementing changes.

Person Specification

Proven experience of managing/supervising staff and services in a customer focused library environment is required. You will have excellent organisational skills and the ability to plan and undertake a range of tasks, managing your workload effectively. Excellent communication and interpersonal skills will enable you to interact with library colleagues, users and other stakeholders inside and outside the institution. A CILIP accredited qualification in librarianship or information management or equivalent experience is expected.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date: Monday 4th July 2022 at 11:59pm.

To apply and for more information about the post please use the links below.

Previous applicants need not apply.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages.

Academic excellence for business and the professions