CityFibre Hiring for Graduate Customer Solutions Executive at Manchester Full Time

Please note this is a 12-month graduate placement

Our offices are based in Irlam and as we operate in an Agile way, you’ll be asked to come into the office regularly to collaborate with your colleagues.

We’re changing up the future

We’re on a mission to build the UK’s finest digital infrastructure and unleash Britain’s potential. We’re connecting communities, boosting businesses, and giving everyone access to superfast broadband. We’re also changing up the industry – we might be growing fast but our open and inclusive environment means people can be themselves, speak up and make time for what matters.

With plans to supply millions of homes and businesses with Full Fibre infrastructure, we are looking for ambitious people to help make this happen. When you join us, you’ll join the CityFibre family where our culture inspires how we think, act and work. We’re looking for brilliant, forward-thinking people who want to help us leave a legacy and put new and exciting ideas into action.

A rewarding career

We’re passionate about our work and we’re passionate about our early careers talent too – with a starting salary of £22,000 you’ll also enjoy benefits like 25 days’ holiday, a day off for your birthday and a day to volunteer at a charity of your choice.

A supportive community to help you succeed

When you join the CityFibre family, you’ll get all the support and opportunity you need to grow your career, learn new skills, and fulfil your potential. You’ll work on a personalised development plan tailored to your role and ambitions, that will help you expand your knowledge and reach your goals. Your Line Manager will help you understand how CityFibre operates, supporting your progression and you’ll feel like part of the CityFibre family in no time.

How can you change it up?

We want all of our customers to have an experience that goes above and beyond, and we need you to help us do it.

You’ll be an innovator who can think outside of the box to champion the needs of our customer, identifying, defining, developing and delivering new ways of working which significantly improve their journey with us. We’ll be giving you responsibility from day one, so you can learn on the job and really start to make an impact.

What will you bring to the role?

You’ll be no stranger to solving problems, using your can-do attitude and experience working in a customer focused environment to help you find solid solutions.

You’ll also need great communications skills, a thirst for knowledge and the ability to work in a fast-paced environment.

It’s a chance for you to bring your enthusiasm, your ambition and your desire to learn and succeed in an environment where you’ll be fully supported to grow your career and fulfil your potential.

Our unique culture

CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status, and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.

Ready to start changing it up? Join the CityFibre family today.

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CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.