Civil Aviation Authority of New Zealand Hiring for Behavioural Detection Officer – Auckland Airport Job at Mangere Full Time

Behavioural Detection Officer
Behavioural Detection Unit | Aviation Security Service

Permanent | Full-Time

About us
The role of the New Zealand Aviation Security Service is critical to keeping aircraft and passengers flying from and within New Zealand safe. We improve the safety of aviation by the application of specific security measures. We have an exciting career opportunity as we look to increase our current staffing in the Behaviour Detection Unit with new Behavioural Detection Officers based at Auckland Airport for an early-2023 start date.

About the role

The role of the Behavioural Detection Officer (BDO) is to identify “anomalous” behaviour displayed by individuals with criminal and or malicious intent, these individuals may exhibit behavioural indicators that stem from a fear of discovery.

BDOs are required to complete and maintain the following:

• Complete the BDO Training Course and continue to meet ongoing testing and training requirements.
• Demonstrate a high degree of flexibility with regards to working hours, and work a 4 on and 2 off shift cycle. Changes at short notice can and will occur according to the risk-based approach of this position.
• Must be physically fit and able to stand for long periods of time and walk long distances if required.
• Be willing and able to deploy beyond Auckland at short notice.
• Make decisions using your experience, risk assessment and initiative within the BD framework.

Key competencies

BDOs will be involved in critical situations demanding on-the-spot decisions to be made with good judgment. The role requires quick and decisive action, but not at the expense of quality decision making. To be successful you must demonstrate a high level of interpersonal skills, the ability to build rapport quickly, an analytical eye for detail and have the ability to conduct difficult conversations.

Key tasks

• Observe and engage with passengers, staff members or members of the public to deliver enhanced security screening measures within the operational environment.
• Attend any incident, self-initiated or referred, that requires behaviour assessment of a passenger, staff member or member of the public
• Elicit information from the person of interest through targeted conversation and behaviour questioning
• De-escalate situations and/or manage critical incidents
• Liaise with and assist other stakeholders (Customs, Immigration, Police)
• Gather and report on Intelligence of benefit to the Service and other agencies
• Maintain a high level of operational readiness and be available to respond as and when required to intelligence information or risk

Benefits

• An NZQA recognized qualification, only offered through the AvSec Behaviour Detection program in NZ
• Working within a close knit, dynamic and specialized team
• Work phone and corporate uniform provided by the organization
• An annual allowance to cover role specific expenses

To be considered for this role, you must:

• Complete and submit your curriculum vitae, cover letter and competency questionnaire
• Have New Zealand citizenship or residency with the ability to hold and maintain a NZ security clearance to “Secret” level
• A full clean New Zealand driver’s licence
• Willing to comply with all required Health and Safety procedures
• Medically and physically fit, and willing to undertake a medical assessment by a licensed practitioner
• Have the support of your Team Leader and not have had any disciplinary action outcome in the previous 12-month period (PIP, nor be the subject of an active investigation). Officers on a LOE will be considered on a case by case basis, however depending on the nature of the LOE this could impact on progression.
• Be willing to work full-time hours if you are currently working part-time

If this sounds like you, don’t delay and apply now! If you would like more infomation on this role, please read the position description, or contact Mark Blundell (Team Leader, Auckland), Shane Reilly (Team Leader, Auckland) or Jaime Ritchie (Team Leader, Christchurch)

Applications close at 11:59 pm on Thursday, 5 January 2023.