Civil Aviation Authority of New Zealand Looking for Scheduler at Auckland, Auckland, New Zealand Full Time

Working at our organisation you’ll have the opportunity to contribute to safe and secure skies, for New Zealand.

Tēnei Tūranga │ About The Role

Aviation Security Service (AvSec) is the Government provider of aviation security in Aotearoa New Zealand, operating at our six major airports. Part of the Civil Aviation Authority (CAA), our role is to deliver premier aviation security, while enabling a high quality, responsive passenger experience. We pride ourselves in excellence and you will contribute to our continuous improvement mindset with a pro-active can-do attitude.

The National Rostering Centre (NRC) produces rosters for our Aviation Security Officers spread across New Zealand. Annually this equates to about 280,000 individual shifts and up to 7 million duties through the Quintiq rostering system. This work includes rostering for e-learning, training, managing leave applications, and any additional requirements such as meetings.

The Scheduler performs short-term planning for all six airports that the Aviation Security Service operates from within New Zealand. They work on a 24 hour/ 7 day a week shift cycle and process all operational changes to the rostering system each day. Work will be carried out at our Aintree Avenue site as well as some shifts rostered to work from home, so your home environment needs to be suitable for you to work and to answer and action phone calls and emails. All computer equipment will be supplied for this.

The Scheduler is responsible for a range of activities including:

• Using our rostering management system, Quintiq to assign duties to meet operational demand
• Work within the workforce planning process
• Act as an advisor to the operation and recommend solutions for efficiency and effectiveness

Ko tāu e kawe mai ai | What You’ll Bring

You will have experience at rostering, scheduling or planning and be comfortable and able to work in a 24 hour/ 7 day a week rostering environment. With excellent communication skills you will be able to build relationships with a wide range of people across the operation and provide sound advice to support them in their role.

The National Rostering Centre is located at Aintree Avenue near Auckland Airport, with free parking available to staff.

Our staff are passionate about aviation safety and security and have a commitment to ‘doing the right thing.’

The salary band for this position goes from $58,661 to $85,991 with the mid-range being $72,326. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader Authority for the same or similar roles.

Tono ināianei | Apply Now

As a safety regulator, the Civil Aviation Authority exists to enable safe flight for social connections, and economic benefit for New Zealand. We believe in keeping people safe and secure in the air, enabling participation in the aviation system, and making a difference to New Zealand aviation. We achieve this through regulatory oversight of the aviation industry and frontline security at our airports.

The foundation for achieving this is our values , which guide how we work and the behaviours we expect from each other.

• Me mahi tahi – Collaboration We work together to achieve and succeed.
• Me mahi pono – Transparency We are open and honest communicators.
• Me mahi tika – Integrity We do the right thing.
• Me manaaki – Respect We treat all people with consideration and kindness.
• Kia tū rangatira ai – Professionalism We act in a way that brings credit to ourselves and our organisation.

We embrace diversity and inclusion and are committed to equal opportunities. What’s important to us is ‘he rau kotahi tangata’ – embracing our multiple talents – by harnessing our diversity and being inclusive. We actively encourage applications from all backgrounds. We recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

We invest in our people by supporting development within the organisation. To support the health and wellbeing of our employees we offer flu vaccinations, contributions towards eyewear and a flexible working environment by arrangement.

We offer 5 weeks of annual leave and can match your Kiwi Saver contribution up to 4%.

Apply directly by completing the online application form and submit your CV and Cover Letter. Note: your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key skills required for this role.

CAA strongly encourages and supports all our people to be vaccinated and boosted against COVID-19. However our current policy position is that vaccination is not a requirement for employment in this role. Please note that CAA may, if needed, introduce a vaccination requirement for managing an epidemic.

For more information on the role please view the

Applications close on 4 August 2023.