Cleveland Clinic Hiring for Receptionist – UPS Central at Dover Full Time

POSITION TITLE: Receptionist- UPS Central

STATUS: Full Time (RF Status – 80 Hours/Pay Period)

DAY/SHIFT/HOURS: Monday – Friday, 7am-4pm, Rotating Saturday

DUTIES AND RESPONSIBILITIES:

The Receptionist at Union Physician Services (UPS)-works under the supervision of the UPS-Office Management.

• Performs general receptionist and clerical duties for the department

• Verifies patient demographic and billing information while scheduling appointments and obtaining referral information.

• Answers the telephone promptly and courteously, screens calls, takes messages, provides Information, and follows up on patient issues in a timely

• Updates the electronic medical record according to EPIC guidelines. Scans documents into EPIC as

• Schedules patient appointments, diagnostic testing and procedures ordered by the

• Ensures that appropriate referrals and precertification/authorizations are obtained and entered correctly into the EMR.

• Sorts and delivers mail, medical records, and other correspondence as

• Experience with Microsoft applications; Word, Excel, Outlook

POSITION QUALIFICATIONS:

• High School Graduate or Equivalent.

• Minimum of one to two years high volume clerical experience in a Physician Office preferred.

• Excellent PC Data entry/typing skills required.

• Excellent interpersonal skills and ability to work well with people projecting a positive image for the Physician Office and the Hospital.

• Excellent organizational, communication and detail skills to complete complex tasks.

• Willingness and ability to maintain a high degree of confidentiality in all matters is essential. Must have ability to grasp the details of multiple processes and accurately explain details.

• Multiple task oriented self-starter with the ability to work independently and prioritize work in the midst of multiple activities.

• Ability to remain calm and function well in stressful

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities