POSITION TITLE: Receptionist- UPS Central
STATUS: Full Time (RF Status – 80 Hours/Pay Period)
DAY/SHIFT/HOURS: Monday – Friday, 7am-4pm, Rotating Saturday
DUTIES AND RESPONSIBILITIES:
The Receptionist at Union Physician Services (UPS)-works under the supervision of the UPS-Office Management.
Performs general receptionist and clerical duties for the department
Verifies patient demographic and billing information while scheduling appointments and obtaining referral information.
Answers the telephone promptly and courteously, screens calls, takes messages, provides Information, and follows up on patient issues in a timely
Updates the electronic medical record according to EPIC guidelines. Scans documents into EPIC as
Schedules patient appointments, diagnostic testing and procedures ordered by the
Ensures that appropriate referrals and precertification/authorizations are obtained and entered correctly into the EMR.
Sorts and delivers mail, medical records, and other correspondence as
Experience with Microsoft applications; Word, Excel, Outlook
POSITION QUALIFICATIONS:
High School Graduate or Equivalent.
Minimum of one to two years high volume clerical experience in a Physician Office preferred.
Excellent PC Data entry/typing skills required.
Excellent interpersonal skills and ability to work well with people projecting a positive image for the Physician Office and the Hospital.
Excellent organizational, communication and detail skills to complete complex tasks.
Willingness and ability to maintain a high degree of confidentiality in all matters is essential. Must have ability to grasp the details of multiple processes and accurately explain details.
Multiple task oriented self-starter with the ability to work independently and prioritize work in the midst of multiple activities.
Ability to remain calm and function well in stressful
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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