Cleveland Clinic Hiring for Secretary/Scheduler Cardiopulmonary Rehabiliation Job at Akron, OH Full Time

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Secretary, you will be responsible for handling incoming phone calls, delivering messages, greeting guests, scheduling patients and performing other functions. The Secretary in this role is vital to providing exceptional customer service to our patients. This department will provide hands-on training and are eager to welcome new people to the team.

The ideal candidate is someone who:

• Can work independently.

• Is a team player.

• Can adapt to change.

• Has an interest in growing leadership skills.

• Can critically think and problem solve for patients’ best interests.

This is an excellent opportunity for someone who is looking to learn new skills. Cleveland Clinic will assist you by offering career growth opportunities and work life balance. Join our team and together, provide exceptional patient care.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

• Performs receptionist duties for patients and visitors to the department.
• Coordinates and prioritizes office functions in an efficient and courteous manner. Schedules and coordinates appointments and charges for patients. Coordinates and collects all patient data information, referrals, admissions, and statistical data as directed to ensure proper documentation and follow-up.
• Coordinates and processes scheduling related to Heart & Vascular and/or Interventional Radiology (IR) conferences, program referrals, admissions, appointments, therapy, charges, and compiles applicable reports and statistics.
• Transcribes medical dictation and coordinates letters of medical necessity for designated physicians to insurance companies in a timely manner to achieve maximum benefits for patients. Finalizes and distributes patient reports and Heart & Vascular or IR schedules in a timely manner.
• Monitors and orders all necessary department supplies to maintain an inventory within budgetary guidelines.
• Prepares payroll according to established policies in department.
• Works collaboratively with other Heart & Vascular or Departments. This includes orientation to other clinical areas to assure minimal secretary coverage.
• Creates minutes during meetings, type and distribute to attendees.
• Maintains conference room schedule(s) as required.
• Prepares medical records for chart audits, quality review, etc.
• Participates in community outreach events sponsored by AGMC/HVC.
• Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure.
• Other duties as assigned

Education:

• High school graduate with secretarial training or experience.

Certifications:

• None required

Complexity of Work:

• Competent with automated office equipment such as copy/fax machine and computer. Proficient in Microsoft office computer to create forms, files, schedules, etc. Computer literacy including word processing, spread sheets (MS Office – Word, Excel, PowerPoint), etc. Strong verbal and written communication skills. Utilizes excellent verbal communications in relation to serving physicians, staff, patients and their families. Good organizational skills with ability to handle multiple priorities and work diligently in a busy office environment. Must be self-directed and demonstrate the ability to work independently without direct supervision. Completes required ongoing competency requirements. Ability to interact with physicians, nurses, patients, our communities, co-workers and administrative staff, etc.

Work Experience:

• Minimum of three years medical secretarial experience.
• Access experience desired.
• Typing skill of 50 wpm with accuracy preferred.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required