CloudKettle Inc Hiring for Junior Salesforce Administrator Job at Halifax Full Time

Junior Salesforce Administrator

Location

Remote, within Canada

Do you have your Salesforce Administrator certification and are looking for your first career opportunity in the Salesforce ecosystem?

CloudKettle is looking for a Junior Salesforce Administrator to join our Salesforce team. No prior work experience with Salesforce is needed for the candidate. However, they should be curious, eager to learn, detail-oriented, and hard-working.

Responsibilities

The Salesforce (primarily Sales Cloud) Administrator will be responsible for configuring, customizing and maintaining client instances of Salesforce by:

• Be interested in learning business processes and how to implement them

• Show eagerness to learn new Salesforce technologies

• Engage in continuous learning by asking questions about problems faced

• Keeping abreast of changes in the Salesforce ecosystem

• Work with clients to deliver on best practices

• Work with Senior team members to implement client requirements

CloudKettle strongly believes in the “clicks before code” mantra. Customization and configuration will primarily be declarative (toggle, drag and drop and other non-coding settings).

The successful candidate will work closely with other team members, as well as vendors and clients to ensure we prepare our clients well for growth and ensure the stability of their Salesforce ecosystems, including 3rd party integrations. The ideal candidate will have a combination of foundational knowledge of databases and declarative coding, some technical capabilities, and a solid understanding of core business processes.

The Salesforce Administrator provides the day-to-day management of Salesforce ecosystems for CloudKettle clients by fulfilling the following:

• Understand client needs and assist in translating their business requirements and processes into customized system functionality

• Work with team members and stakeholders to drive efficiency for clients through business process automation, AppExchange installations, and 3rd party integrations

• Develop and document Salesforce processes and procedures

• Conduct monthly health and security checks of client instances and full reviews surrounding Salesforce releases

• Work individually and with team members toward customer satisfaction and success

• Participate in client meetings to communicate status or give recommendations

• Be keenly aware of timelines and budgeting to deliver in a timely manner

Requirements

• Salesforce Administrator Certification

• Excellent communication and analytical skills

• Ability to work independently and as part of a team

• Strong attention to detail

• Demonstrated analytical and problem-solving skills

• A well-developed sense of humor

• Additional Salesforce certifications are a plus!

Benefits

• The opportunity to work at a fast-scaling organization servicing some of the largest and most exciting companies in the world

• A flat and modern work culture

• Flexible work environment and paid time off including Personal, Vacation, and more

• Medical and dental benefits

• Subsidized career training

• Paid volunteer opportunities