Cloudy Bay Vineyards Looking for Front of House – Central Otago – Summer 2024-2025 at Cromwell, Otago, New Zealand Full Time

Do you love hospitality and providing exemplary customer service to ensure a world-class experience?

Are you passionate about wine?

We’re looking for enthusiastic front-of-house team members who can bring their flair for hospitality to create engaging wine tasting & food experiences for our guests at The Shed in Central Otago. We open five days per week (Wed – Sun), so the successful applicant will need to be available to work weekends and public holidays from November 2024 through to end of April 2025.

You will be great at:

• Showing your passion for excellent customer service
• Delivering memorable food and wine experiences
• Converting the guest’s positive experience into wine sales and brand loyalty
• Encouraging visitor loyalty and sign up to the wine club
• Supporting private experience and VIP events

Requirements

Ideally, you will have:

• Experience in hospitality, preferably in a high-end restaurant setting
• A sales orientated mindset – able to convert positive experiences into sales of Cloudy Bay wines, food and merchandise
• A genuine passion for wine and food
• Strong sales acumen
• English is essential, an additional language is a plus
• Legal rights to work in New Zealand

Benefits

What you can expect from us

• A positive and supportive team culture
• Staff events and team experiences
• The opportunity to work for a world class wine brand
• Focus on employee inclusion, wellbeing and health & safety
• Reliable daytime hours (we are open 5 days per week, Wed to Sun)
• A comprehensive induction including an in-depth training on our wine range and brand values
• A generous wine and food discount at our cellar door