Cogent Infotech Hiring for Customer Service Support at Avondale Estates, Georgia Full Time

Job Description

Title: Customer Service Support Location: Avondale Estates , GA 30002. Duration: 9 + months Summary: Online Registration and Records specialists utilize computer/technical, customer service, organizational, and time management skills to perform the following: Skills Required

• Basic Computer Skills

• Customer Service Call Center

• High school diploma or equivalent

• MS Word

• MS Excel

• Ability to periodically lift/move up to 40 lbs

• Infinite Campus experience: Desired

• Must be able to successfully complete agency fingerprint background check (in addition to standard compliance items), with favorable results.

  Responsibilities: Supports parents/guardians both in-person and by telephone with new student registration processes to include the following:

• applicant screening

• online application tool use/navigation

• document scanning/uploading

• application review/processing)

• related tasks

• Assists with organizing existing student records and fulfilling records requests.

  Requirements:

• A high school diploma, basic computer skills, and the ability to periodically lift/move up to 40 lbs. are required. Customer service experience is preferred.