Combined Insurance Hiring for Sr. Claims Operations Assistant at United States Full Time

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

This position reports to a Supervisor in the Claim Operations department and provides critical operations support to our Claim Partners.

Major Duties/Responsibilities of the Job:

• Monitor and accurately attach email/mail/faxes to claims

• Monitor claim system workgroup and process task/requests within established guidelines

• Complete standard re-open/closing procedures and merge files within established guidelines

• Effectively communicate and collaborate with claim examiners to provide support throughout the claims process

• Make use of multiple claim systems, internet sites and reference guides to electronically process, name and attach scanned documents to paperless claim files

• Ability to work in an agile environment

• Recognize, prioritize and escalate severe claims according to established guidelines

• Create and maintain accurate productivity logs for the purpose of tracking department results

• Process letters and related claim forms

• Ability to work in a team environment

• Prior experience working in fast paced, Insurance Operations environment preferred

• Demonstrated customer service skills both verbally and written.

• Ability to evaluate work throughout the day and act on items of priority within scope of responsibility.

• Ability to work in an agile environment

• Knowledge of computer navigation skills, including Outlook, Excel and Word

• Demonstrated time management skills

• Ability to effectively prioritize, manage, and process multiple work requests/tasks.

• Prior Claims knowledge to include Worker’s Compensation, Personal Lines and Commercial Lines a plus

• Display a positive attitude, and remain flexible, with the willingness and ability to readily respond to changing circumstances

Job: *Claims

Title: *Sr. Claims Operations Assistant *

Location: null

Requisition ID: 353943