Comfort Experts USA Hiring For Dispatcher / Customer Service Representative (csr) at West Melbourne, FL, United States , United States Full Time

Job Description

Comfort Experts USA is searching for a full-time Dispatcher / Customer Service Representative (CSR) to provide stellar customer care while scheduling service appointments for our clients in Brevard, Indian River, St. Lucie, and Martin Counties in Florida. Have you been told that you’re easy to talk to? Do you enjoy striking up conversations with just about anyone? Are you organized and enjoy multi-tasking? If you are the type of person who thrives in a fast-paced office environment, read on, this position is for you!
In this vital role, you can expect to earn a competitive pay that is based on your individual skills and experience. We truly believe in investing in our employees, so we are happy to support you with a full benefits package, paid training, and full year-round work! If you are ready to begin your career with a respected and sought-after home services company, please fill out our initial 3-minute mobile application today! We want to meet you!
ABOUT COMFORT EXPERTS USA
Established in 2000 as an owner-operated company, we have grown to a full-service air conditioning, heating, and indoor air quality company with dozens of service trucks serving Brevard, Indian River, St. Lucie, and Martin Counties. We provide service and maintenance for all makes and models of HVAC equipment, striving for excellent customer service and backing it with a 100% satisfaction guarantee. All of our installs and repairs are completed with the latest equipment and performed by skilled NATE-certified technicians and installers.
We believe that the best way to provide excellent service and customer service is to reinvest in all of our employees and provide them with continuing education and training. We offer competitive pay, excellent benefits, and a positive work environment.
A DAY IN THE LIFE OF A DISPATCHER / CUSTOMER SERVICE REPRESENTATIVE (CSR)
As one of our high performing Dispatchers / Customer Service Representatives (CSRs), you ensure that our clients are heard, and their problems are quickly resolved. Your rock-solid friendly demeanor and upbeat attitude deliver a first impression that keeps our clients coming back. After listening to each client’s unique needs, your expert knowledge of our first-class services comes in handy. Easily and efficiently, you suggest and propose our services in coordination with their needs. You quickly build strong relationships with our clients.
Fitting right into our success-driven office environment you feel right at home as you answer phones, schedule service appointments, and complete other necessary administrative tasks. Adaptability is your middle name when it comes juggling the high demands of customer care and dispatch services. It’s because of your efforts that our scheduling is maximized without compromising client satisfaction and field timeliness. You also enjoy interacting with our clients and technicians and love keeping busy with a variety of tasks. You love that awesome feeling you get knowing you helped us successfully complete service appointments and keep our customers smiling!
QUALIFICATIONS

• Basic phone and computer skills
• Ability to provide exceptional customer service
• Knowledge and understanding of the HVAC industry is a PLUS!
• Experience providing dispatch services is preferred, but not required, we will train the right person!

Are you self-motivated to the point of seeking out more tasks when yours are complete? Would you label yourself as “detail-oriented” and “organized”? Do you effectively solve problems? Do you have accurate and concise communication skills? Are you an overachiever? If so, apply to be our Dispatcher / Customer Service Representative (CSR) today!
Location: 32904 / 32958 / 34945 / 34997