Commerce Bank Hiring for Personal Banker – South/Metro East – 31089_62269-4804 at Missouri, Illinois Full Time

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/10789244 About Working at
Commerce

Wouldn’t it be great to build your career at a bank that’s known for
helping people with their financial challenges? That’s exactly what
you’d be doing when you join the team at Commerce Bank. We’re looking
for teammates who are ready to do whatever it takes to help our
customers with their everyday financial needs. You’d be helping
yourself too, because Commerce has a tradition of recognizing and
rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have
developed a reputation as a great place to work in the financial
services world. If you’d like to be a part of a team and culture that
is respected by its peers and in your community, we should talk. We’re
always looking for the best and brightest.

Compensation Range

Hourly: $18.00 – $23.00 (Amount based on relevant experience, skills,
and competencies.)

Are you interested in Personal Banker opportunities in the South/Metro
East area?

About This Job

Our Personal Bankers are personable, goal-oriented, and have a passion
for helping our customers improve their financial health. As a Personal
Banker, you’ll gain valuable insight into banking and finance, while
helping customers with their daily financial challenges. You’ll be
helping yourself too, because Commerce has a tradition of recognizing
and rewarding people for their talent, skills, and contributions. If
this sounds like a fit for you, we’re looking for a new Personal Banker
to join our team.

Personal Bankers are the key ambassadors of the Commerce Bank brand. In
this retail banking role, you will develop and maintain long lasting
relationships with not only your customers, but with your co-workers and
other lines of business within Commerce. As a Personal Banker, your goal
is to uncover the financial needs of each customer and educate them on
solutions to address those needs.

Pay Range: $18.00-$23.00 per hour based on relevant experience,
skills, and competencies

As a Personal Banker, you’ll:

• Receive the tools, resources, and training you need to be
  successful.
• Educate customers on a variety of retail products and digital
  solutions that enhance the customer experience.
• Ensure financial transactions are completed accurately and
  efficiently, while complying with all policies, procedures, and
  regulatory requirements.
• Actively listen to our customers so you can make appropriate
  recommendations that match their needs.
• Establish relationships with internal departments and refer
  customers to bank specialists when complex financial needs are
  identified.
• Interact with customers both in person and through proactive phone
  calls to ensure we are meeting their financial needs.
• Be able to earn more than your base pay through our quarterly
  incentive program

Essential Functions

• Educate customers on a variety of retail products and digital
  solutions that enhance the customer experience
• Ensure financial transactions are completed accurately and
  efficiently, while complying with all policies, procedures, and
  regulatory requirements
• Actively listen to customers and make appropriate recommendations
  that match their needs
• Establish relationships with internal departments and refer
  customers to bank specialists when complex financial needs are
  identified
• Interact with customers both in person and through proactive phone
  calls to ensure their financial needs are being met
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Excellent customer service skills with the ability to quickly
  connect with customers
• Mo ivated and organized self-starter with strong attention to detail
  and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written,
  verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an
  optimistic outlook and cast a positive shadow that is aligned with
  our culture and Core Values
• Strong proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• High School diploma or equivalent combination of education and
  experience required
• 1+ year experience in a sales position required, preferably in the
  financial services industry
• Experience working in an environment with individual and team goals
  preferred

Position may be filled as a Personal Banker I or a Personal Banker II,
depending on experience and education. As a Personal Banker II you will
also be subject to National Mortgage Licensing System (NMLS)
registration under the terms of the S.A.F.E. Act of 2008. Incumbents in
this position will be required to register and ongoing employment is
contingent upon meeting all requirements.