Commerce Title & Abstract Company Hiring for Escrow Assistant at Baton Rouge, LA Full Time

Commerce Title is looking for an energetic and outgoing individual to serve as the initial contact with buyers and sellers on their real estate transactions. This position communicates a lot with people on the phone and via email while assisting the Escrow Officer on numerous files at any given moment. Being able to multi-task and prioritize appropriately is crucial. If you’re customer service-oriented and like to talk to and help others, this could be a good position for you!

Position Type: Full-time, non-exempt

Reports to: Escrow Officer

Position Summary
An Escrow Assistant (Pre-Closing Specialist) is responsible for completing many of the tasks involved prior to the closing of a real estate transaction. This position serves as the initial contact with many internal and external parties including lenders, attorneys, buyers/sellers, real estate agents, and underwriters.

Essential Duties & Responsibilities

• Coordinates the collection of information and successfully communicates with all parties by phone and email
• Examine Title Orders, Purchase Agreements, Title Exams, and other legal documents
• Interview buyers and sellers for information necessary to the closing process
• Enter information and notes into SoftPro
• Review correspondence to ensure the pre-closing process is proceeding as scheduled
• Obtain payoff statements and updates as needed
• Coordinate closing date, time, and location with all parties
• Assist the Escrow Officer with ensuring all requirements have been met prior to closing
• Conducts all business in a professional and ethical manner
• Completes other tasks as assigned by supervisor and attorneys

Competencies

• Effective written and verbal communication skills
• Customer service-oriented
• Strong reading comprehension skills
• Basic knowledge of Louisiana property laws desired
• Basic research skills
• General computer competency and working knowledge of Microsoft Office Suite
• Attention to detail and accuracy
• Ability to work independently but function within a team-oriented professional structure
• Ability to meet deadlines, multitask, and prioritize in an environment with shifting timeframes

Work Environment
This job is located in a professional office environment and is eligible for work from home.

Physical Demands
This is largely a sedentary role, requiring use of typical office equipment such as a computer, printer, scanner/copier, and phone.

Required Education and Experience

• Experience in real estate transactions or banking desired
• High school diploma or equivalent

Job Type: Full-time

Pay: $16.00 – $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Baton Rouge, LA 70808: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• real estate: 1 year (Preferred)
• Banking: 1 year (Preferred)

Work Location: One location