Commonwealth of PA Hiring for Clerical Supervisor 2 Job at Dauphin, PA Full Time

Looking for a rewarding job making a difference in the lives of children? Join the Office of Children, Youth and Families team! As a member of our team, you’ll be part of a diverse network that supports and strengthens families in Pennsylvania to provide safe, nurturing and healthy environments for children. The work is challenging, but extremely rewarding! There are opportunities for professional development and growth AND free parking!

This position is located in the Bureau of Policy, Programs and Operations, Division of Operations. The incumbent in this position is primarily responsible for monitoring and supervising the work productivity for the Pennsylvania Child Abuse History clearance processes, Out of State background check processes, the National Sex Offender Registry (NSOR) verification, and monitoring the phone system for incoming calls and staff assistance. The incumbent is also crossed-trained and serves as a back-up to perform duties and responsibilities for the Adam Walsh Unit (FBI), and CareCheck. They provide direct supervision to Clerk Typist III staff in order to ensure that applicable provisions of the Child Protective Services Law (CPSL), federal and state statutes, and the Child Protective Services Regulations (3490) are adhered to and implemented accurately and timely. The primary purpose of this position is to provide protection to children by minimizing their risk of harm by conducting background check clearances to prevent perpetrators of child abuse or neglect from having further access to children. This position reports to the Background Check Administrative Officer and also performs various assignments for the ChildLine Manager. This position is to manage staff and the flow of the applications in a timely manner.

• Full-time employment
• Work Hours: 8:30 am – 5:00 pm; Monday – Friday; 1 hour lunch
• Free Parking
• Opportunity for growth
• You will have the opportunity to work from home (telework), up to 3 days a week until training is completed. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

Qualifications:

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  Minimum Experience and Training Requirements: One year as a Clerical Supervisor 1; OR Two years of complex clerical work experience; OR Three years of moderately complex clerical work experience that includes six months of clerical lead work experience; OR Any equivalent combination of work experience and/or training.
• Must meet PA residency requirement – For more information on ways to meet PA residency requirements, follow the link and click on Residency
• Do not submit resumes, cover letters, and similar documents. These documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position or to determine your score. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Must be able to perform essential job functions

Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected].

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals)

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.