Complete Staffing Solutions, Inc Hiring for Patient Service Representative, 25/hour at Malden, MA Full Time

TEMP-HIRE
40 hours a week

Family medicine

The Medical Secretary in our busy and growing practices is responsible for all administrative office support for the practice and creates a positive experience for patients and visitors.

• The medical secretary is responsible for greeting and assisting patients, other guests and vendors. Maintains a professional attitude and provides for a positive and welcoming environment.
• The secretary is responsible for checking in and checking out patients using the EMR systems, verifying demographics, updating patient profile, collection of co-payments or any outstanding balances. Scheduling follow up appointments and/or specialty appointments.
• The secretary will verify insurance eligibility prior to appointments and is responsible for checking for/requesting referrals as well as confirming appointments. Responsible to follow up with no shows, and communicate any billing issues prior to appointments.
• Answers all incoming phone calls, schedules appointments and addresses messages in the phone bucket.
• Obtains prior authorizations for provider visits, diagnostic procedures and tests.
• Maintain and ensure HIPAA compliance with patient medical records and personal health information including updating patient profile.
• Order office supplies and maintain appropriate level of supplies. Assist in the care and maintenance of equipment

Job Type: Full-time

Pay: $23.00 – $25.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Malden, MA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical Office: 1 year (Required)

Work Location: One location