Complete Staffing Solutions, Inc Hiring for Patient Service Representative, 25/hour at Newton, MA Full Time

Temp – Hire
$23 – $25
M-F: 8am-4:30pm

Job Description:
Under general supervision, this position supports all ambulatory clinic activities and provides administrative support for clinic providers.
The Patient Services Coordinator maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions.

Responsibilities:

• Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination
• Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting
• Greets and checks-in patients; verifies patient demographic and insurance information
• Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification
• Collects copayments * Prepares medical records and documentation for patient visits, including loading of information into the EMR system (EPIC knowledge preferred)
• Takes an active role in monitoring patient flow and communicating delays to patients and providers
• Assists with billing charge entry and reconciliation
• Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution
• Provides general clerical support to department physicians; demonstrates a knowledge of Microsoft Office suite
• Participates in performance improvement projects
• Performs other similar and related duties as required or directed

Qualifications:

• Prior experience working in a clinic or hospital environment preferred.
• Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.
• Good communications skills, both oral and written.
• Excellent interpersonal and organizational skills.
• Some knowledge of third party billing preferred.
• Ability to maintain confidential medical information.

Education:

High School diploma, with specialized training in business office skills preferred.

Experience:
1-2 years medical office experience preferred

Job Type: Full-time

Pay: $21.00 – $25.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Newton, MA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical Office: 1 year (Required)

Work Location: One location