Compunnel Inc. Hiring for Logistics Coordinator $26/Hr – Urgent Hiring at Morton Grove, IL Full Time

Brief Description Receives order input and ascertains product specification, clarifies customer order language condensing where possible and verifies product construction.
Coordinates with Engineering and Marketing teams to successfully process Engineered To Order/Configured To Order product. Refers special product orders to the cross functional departments for pricing and special construction details.

Description Essential Duties/Principal Responsibilities: Receives order input and ascertains product specification, clarifies customer order language condensing where possible and verifies product construction.
Coordinates with Engineering and Marketing teams to successfully process Engineered To Order/Configured To Order product. Refers special product orders to the cross functional departments for pricing and special construction details.
Edits customer orders with special construction requirements assigning various code numbers for statistical tabulation and commodity identification.
Indicates method of shipment, tag information and product/parts pricing.
Quotes lead time and pricing on product/parts.
Process orders in the ERP system.
Coordinates with cross functional teams for timely acknowledgement and shipment of customer orders.
Communicates with customers through verbal, written and personal contact regarding order status, delivery concerns and complaints such as material shortages, incorrect shipments, lost material, incorrect pricing and product availability. Pro-actively interfaces with internal departments for resolution.
Generates inter-departmental inquiries through e-mail and face-to-face interactions regarding order delinquencies.
This may require requests to expedite product as needed.
Evaluates stock product availability by analyzing customer backlog status with respect to acknowledged shipping schedules. Enters customer inquiries generating service requests and activities, actively following up to resolve customer inquiry.
A dynamic problem solver when unexpected problems arise, being able to adjust to the situation and provide a fast accurate solution with a customer service mindset.
Other duties as assigned by Customer Service Supervisor and/or Manager.
Participation in Xylem Watermark volunteer activities.

KK#030122

Job Type: Contract

Pay: $26.00 per hour

Schedule:

• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)

Work Location: One location