JOB DESRIPTION
Have you ever want to work for a social media Company?
Concentrix are hiring social media escalations advisors to support clients and partners of one of the world’s largest social media platforms.
This role is based in Dublin City Centre (4 Grand Canal Sq, Dublin, Dublin City, Ireland) in a state-of-the-art office with lots of the perks you would expect from a large social media platform – free meals, unlimited snacks, the list goes on!
Salary: €26,000 per annum
Your job:
Contacting clients and partners via email and outbound call to support with escalations from high level advertisers to public figures. You could also be tasked with troubleshooting sensitive campaigns for global government related and political ads. In addition to this you may research and correct issues with payments and payment sources. The PSO Escalations Desk will review clients issue and determine a priority based on the case history and information provided.
The experience we are looking for:
*
Benefits:
Free meals, free snacks, performance related bonuses
Working hours:
Between 7am and 8pm Monday – Sunday. All applicants must be fully flexible between these hours
Temporarily working from home for training and then moving to site based at 4 Grand Canal Sq, Dublin, Dublin City, Ireland.
Job Types: Full-time, Permanent
Salary: €26,000.00 per year
Schedule:
Ability to commute/relocate:
Expected start date: 11/07/2022
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