Concentrix Hiring for Inbound Customer Service Consultant Job at Auckland Full Time

Job Title:

Inbound Customer Service Consultant

Job Description

Would you like to be the next star providing friendly and responsive information to customers who need some support now travel plans have changed? Join our busy team answering inbound calls and make a difference!

Take steps towards a new career today!!

A bit about us

Concentrix is a global leader and local centre of excellence in customer engagement. Working with us is more than just a job. We’re fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent!

This role is for one of our premier clients – a leading New Zealand Airline Carrier – answering inbound calls and queries, saving the day by offering solutions, and World-class service the Kiwi way.

• Bring your passion for people to the telephone
• Natural at multi-tasking with the ability to work accurately under pressure

To make a success of the role you are:

• A clear and calm telephone communicator with a professional tone
• Confident with a variety of computer software’s and touch typing
• Exceptional at paying attention to detail with proven accuracy skills
• Available for a full-time roster between 7 am – 8 pm, Monday to Sunday

What will this role offer you?

• A convenient location close to trains and buses
• Learning & Development opportunities
• An opportunity to work on behalf of an iconic Kiwi brand setting the tone for their customers

If you are seeking a return to the workforce, are considering a career change, or simply love to provide customers with an outstanding experience, please apply via our careers page or seek by registering your profile and details online.

Application closes next week, so be quick and apply now!!

Applicants must be New Zealand/Australian Citizens or Permanent Residents and pass pre-employment checks including a criminal history background check.

At Concentrix, we make every effort to respond to all applications. However, the volume we receive may mean we are unable to do so in a timely manner. If your application is shortlisted, you will hear from us as soon as possible.

Location:

NZL Auckland – Unitec Campus, Lvl 4

Language Requirements:

Time Type:

Full time