CONCERN-Professional Services for Children, Youth and Families Hiring for Supplemental Administrative Assistant Job at Towanda, PA Full Time

Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.

We are searching for an Administrative Assistant to offer support on an as needed basis in our Towanda Outpatient office. You will be joining our team of behavioral health professionals partnering with us on our mission to bring hope, offer opportunity, and inspire change.

Our ideal candidate enjoys working directly with consumers, is detail orientated, and is ready to play an important role in our daily operations. You will serve as an initial point of contact for our services ensuring that administrative duties, communications, scheduling, responding to consumer inquires, and managing special assignments for our outpatient office setting are handled in a professional and timely manner. This is a Part-Time Variable position where you will work on an as needed basis, i.e., during planned vacation time, long or short-term absences, with a potential for short-notice support.

What Do I Need?
Education and Experience
High school diploma or equivalent
AND
2 years of related clerical and/or behavioral health experience (preferred)

Other Requirements

• You will display solid customer service skills.
• You will have proficiency using a variety of office equipment and computer programs. You will have strong organizational skills with great attention to detail and ability to prioritize tasks.
• You will be able to demonstrate effective, clear verbal and written communication skills.
• You will have strong interpersonal skills to build relationships with all stakeholders. You will be both a team player and work well independently.

What Will I Do?

• You will be responsible for routine office tasks to include answering phones, data entry, copying, faxing, scanning, and opening/closing the office.
• You will be the first point of contact for clients handling intakes and scheduling of appointments for psychiatrists and psychologists.
• You will verify client insurance eligibility.
• You will obtain prior authorizations through insurance companies for services as needed.
• You will maintain accurate and up-to-date information in the client’s electronic medical records system.
• You will prepare and send a variety of letters.
• You will support supervisors with reconciliation of encounter forms, prepare doctor invoices, and complete a variety of reports.
• You will respect the confidentiality of all clients and follow all HIPPA regulations.

Hours of Work
Varies depending on the needs of the office

What Will I Get?
Salary
$13.25/Hour

Benefits
401k
Employee Assistance Program (Resources for you and your family)
Birthday Holiday! (4 hours paid time off for part-time employees to celebrate YOU!)

What Happens Next?
After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.

EOE

Job Type: Part-time

Pay: $13.25 per hour

Benefits:

• 401(k)
• Employee assistance program

Schedule:

• On call

Education:

• High school or equivalent (Required)

Experience:

• clerical and/or behavioral health: 2 years (Preferred)

Work Location: One location