About Us
Concord Pacific Developments Inc. is Canada’s largest master-planned community builder. It was formed in 1987 to develop Concord Pacific Place on the former Expo lands in downtown Vancouver, Canada.
Concord has not only transformed the Concord Pacific Place Vancouver skyline, the Group also built the second largest master-planned community, Concord CityPlace in Toronto (Concord Adex), in addition to other communities of scale across the country with expansion also to London, United Kingdom and Seattle, United States. Concord has built over 150 towers with an additional 50 in various stages of planning and development. Concord is committed to a multitude of neighbourhoods and city-wide community sponsorships and charities. It has also been making art accessible to the community neighbourhoods by establishing Canada’s largest public art program.
Over the past 30 years, The Concord Group of companies has also diversified into business sectors such as: software and information technology, telecommunications, and green energy projects in solar, wind and hydroelectric power generation.
We are looking for a Customer Care Administrator to join the team and support its operations in the Greater Vancouver area. The right person ill be strong with Excel, database management an interdepartmental communication
The Role & Responsibilities
Our Customer Care team bridges communication between Property Owners and Concord Pacific. As a Customer Care Coordinator, you are responsible for managing, recording, and administrating all in-suite service requests and customer complaints.
This role requires a detail-orientated and customer-focused individual, with a passion for Real Estate and Property Development. The tasks and responsibilities for this role are;
Qualifications
This role is customer-facing and works heavily with other representatives in the Customer Care Team. This role requires someone who communicates well, with great attention to detail. The ideal candidate can meet the following qualifications;
Must legally be eligible to work in Canada and is located in Greater Vancouver with the ability to work on-site.
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