Confidential Hiring for Administrative Assistant/Front Desk Patient Coordinator / Concierge Job at Conshohocken, PA Full Time

Job Description:
We’re looking for a full/part-time patient care coordinator to primarily perform two functions:

The first is a Patient Coordinator to promote the services and products of Cool River Aesthetic Center, while guiding the patients through a high-level concierge experience.

The second function is to directly assist the owner & staff in an administrative capacity. Interested parties should be highly customer service-oriented, gracious, organized, hardworking, team-oriented and must be proficient communicators.

This position is the first and final points of contact for all patients, reps, tech providers, and must be able to maintain levels of professionalism and diplomacy at all times, with all points of contact. Maintaining the clean, calm, and welcoming environment is a task required by all members of staff. It provides a wonderful environment for all of us. Members of this team also hold the task of delivering all issues/problems/concerns to the owners upon immediate learning of any given situation.

Responsibilities:
 Point person at the front desk and answer phones
 Assist owner with other duties as needed
 Welcome new bookings in a timely manner
 Greet and guide patients through their administrative processes, ensuring a premium experience everyday.
 Order products, receive deliveries, stock inventory, manage inventory and report
levels to the owner.
 Delight clients, appear professional at all times and maintain a positive work
environment.

 Scheduling/booking all appointments for patients

Required Skills:
 Quickbooks

 Ability to multi-task in a fast paced environment, with an understanding that details matter.

 Experience with Enform&Enhance and/or scheduling software
 Strong knowledge with Microsoft Office Suite

Required Experience:
 5 plus years in customer service required.
 Experience in medical spa industry or related beauty service preferred.
This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Hours per week:

• 25-40

Typical start time:

• 8AM

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail

*EQUAL OPPORTUNITY EMPLOYER*

Job Types: Full-time, Part-time

Pay: $22.00 – $25.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location