Confidential Hiring for Customer Service and Office Administrator at High Point, NC Full Time

Location: High Point, NC Design Studio

Rate: $20.00 / hour

CUSTOMER SERVICE & OFFICE ADMINISTRATOR

• Customer Service and Order Entry
• Communicate with customers in-person, through email, over the phone, or on social media
• Work with sales team to create methods to best address customers
• Review customer accounts regularly and address issues
• Communicate with Warehouse and import manager to understand status incoming product and customer shipments
• Adjust dates for shipment delays & notify customers.

• Reporting
• Create reports using Microsoft Excel illustrating customer & product sales
• Maintain spreadsheets to assist with project organization
• Maintain spreadsheets to assist with product location along production or import line
• Keep records that show items most requested by customers, items in-stock vs out of stock, new development requests

• Design social media posts (images and verbage) to promote company and products; monitor social media platforms and address all inquiries.
• Update and maintain company website
• Office Manager
• Order supplies
• Create UPS/FedEx labels and help prepare shipments
• Organize specifics for professional meetings
• Assist with presentations
• Assist with lunches
• Assist with hotels and transportation

• Assist with creation of marketing materials both in house (Adobe) as well as in conjunction with an outside printer/sample maker

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location