Connected Supply Chain Solutions Hiring for Office Manager Job at Kelowna Full Time

The Office Manager is responsible for all aspects of the organization’s planning of operations and routes. They coordinate deliveries from businesses directly to their customer ensuring accurate and on-time shipments.

They are also responsible for planning, organizing, and leading the activities of the Dispatch. Responsibilities:

• Route Audits (unannounced delivery audits)

• Collaboration, development and updating of delivery training materials

• Comprehensive knowledge of all Client/Retailer SOPs

• Assist the Compliance department with Delivery Partner documents and renewals (1st level of escalation)

• Regular participation in dock meetings and load outs

• Assist Delivery Partners with resource guidance (contingency planning, business guidance, etc.)

• Assist in managing all team personally – Hiring, scheduling, HR

• Maintain targets, objectives, and customer driven KPIs and metrics

• Manage SOP adherence and identify potential gaps for continuous improvement.

• Perform annual reviews for all delivery operations group employees

• Manage hours/payroll for all delivery operations employees

• Assist with escalated DP or CSR issues – keeping the customer first.

• Manage new processes for all Dispatching as the business needs

• Assist in escalated CSR issues

• Other duties as assigned

Job Types: Full-time, Permanent

Salary: $60,000.00-$80,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Kelowna, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-02-18
Expected start date: 2023-02-20