Connections Behavior Planning and Intervention Hiring for Medical Scheduling Coordinator Job at Remote Full Time

Connections Behavior Planning & Intervention (CBPI) offers home-based, school-based, and center-based Applied Behavior Analysis Therapy (ABA) to children with autism (ASD), emotional behavioral disorders (EBD), and developmental disabilities. Our mission is to foster and maintain a collaborative, positive, and enriching experience for students and staff in an inclusive environment. Our highly trained and well-supported staff challenges our students to reach their highest potential through empirically supported, high-quality, and individualized interventions. Our staff works together toward personal and professional growth while providing compassionate care, treating others with respect, and supporting the unique needs of all individuals.

We are seeking an experienced Medical Scheduling Coordinator to join our growing team. This position is anticipated to be full-time, non-exempt with a schedule of 6:00AM until 2:30PM (PACIFIC TIME), Monday through Friday. Primary responsibilities involve coordinating client and staff scheduling on NPA Works including but not limited to:

• Manage Schedules for all of CBPI’s clients and services including but not limited to regular scheduled services. Assessments, make ups, cancellations, etc.
• Maximize client authorizations, alongside optimizing providers open availability to maintain efficient use of client’s authorization and providers availability.
• Communicate information about scheduling and related topics between providers, client families, and/or other relevant parties.
• Maintain the appointment call outs and cancellations – with prompt feedback and coordinating coverage with BCBA/Directors, staff and families.
• Implement policies and requirements of funding sources regarding appropriate staff credentials, certifications, and qualifications. · Identify and problem solve related to scheduling of services. · Provide concierge-level service while interacting with clients, and team members over phone, in person, or via email.
• Conduct bi-weekly reporting to assist with the production and delivery of on-going reports related to scheduling and fulfillment of scheduled services.
• Oversee and perform various clerical and administrative tasks related to scheduling and associated issues that require initiative and independent judgement.
• Ensure daily changes are maintained on NPA works before end of day.
• Work with HR on staff time off request to ensure all clients receive coverage.

EDUCATION, EXPERIENCE, AND QUALIFICATIONS

To be successful in this role you must have a minimum of a high school diploma or general education degree (GED) and one year related experience in a scheduling role in the medical field or ABA scheduling; or equivalent combination of education and experience.

• Excellent time management, attention to details, ability to multitask, and communication skills REQUIRED
• Ability to multi-task and maintain professionalism among many departments, staff, and clients REQUIRED
• Demonstrated proficiency with Microsoft Office (Microsoft Word and Excel) REQUIRED
• Ability to work with all levels of employees and various departments REQUIRED
• A dedicated team player who easily collaborates with directors, managers, and employees REQUIRED
• Prior Experience with NPA works, a plus but not required.
• Have an understanding of ABA Therapy, a plus, but not required

Schedule: Monday through Friday, 6:00AM until 2:30PM (PACIFIC TIME) with rest and lunch breaks.
Pay and Benefits: Starting at $21.00/hour for qualified candidates; eligible to participate in company sponsored benefits including Medical, Dental, Vision, PTO, and Sick Time.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical scheduling: 1 year (Required)

Work Location: Remote