This position is under the direct supervision of the Manager.
Directly responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out and insurance verification process.
Informs patients of costs for care being provided and guides them to appropriate resources for further information.
Answers telephones, relays messages and greets visitors/patients.
Has knowledge of commonly used concepts, practices and procedures.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Bilingual is preferred.
Requires a high school diploma or its equivalent and 2+ years of related experience. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
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