Content Square Hiring For Customer Experience Manager at Singapore Full Time

Contentsquare is a digital experience analytics company dedicated to making the digital world more human through online experiences built on trust, privacy, and accessibility. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 70 nationalities in offices across the world, including New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

We’ve been recognized by Frost & Sullivan as a Global Company of the Year, and by Wired Magazine as one of Europe’s hottest startups. In July of 2022, we raised $600M in Series F funding, doubling our valuation to $5.6B. But we’re not stopping there.

To reach our ambitious goals for the future, we will be nearly doubling the size of our global workforce in the next 2 years. Want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

At Contentsquare, we put the customer at the heart of our business! That is why we need you – an exceptional Customer Experience Manager, who will provide outstanding service to our existing clients and ensure our clients become our product ambassadors.

We are looking to hire talented individuals who take pride in everything they do, build trust and care for the people around them and have the desire to develop themselves. This role will predominantly support our Sales, Customer Success, Product and Marketing teams. This role will be responsible for working with our customers, involving them in everything we do, providing them with the best experience and Contentsquare solutions possible, and relying on them to advocate to our prospects. In this unique role, you will build Customer Experience programs and events in the Asia Pacific-Japan region, from our Singapore office, and collaborate with our WW Customer Experience team in our global offices.

Why you should join Contentsquare

– We’re humans first. We hire talented people and provide them with the trust, resources and flexibility to get the job done

– We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits

– We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge opportunity to make an immediate and lasting impact

– Our clients, partners and investors love our industry-leading product

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight:

– Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues

– Generous paid time-off policy (every location is different)

– Immediate eligibility for birthing and non-birthing parental leave

– Wellbeing allowance

– Home Office Allowance

– A Culture Crew in every country to organize regular outings such as game nights, movie nights, and happy hours

– Every full-time employee receives stock options, allowing them to share in the company’s success

– We offer many benefits in various countries — ask your recruiter for more information

Uniqueness is embedded in our DNA as one of our core values. We welcome everyone to apply.

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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