Convergint Technologies Hiring for Security Technician at Grand Rapids Full Time

Description Job Responsibilities : 1.Installs, programs, tests, repairs, and services a variety of systems and equipment for drive up, locksmith and electronic projects with guidance as needed. Refers more complex issues to higher level Specialists. Systems include but are not limited to all manufacturers drive up equipment (including remote drive up), deal drawers, audio and video equipment related to drive up banking. Repairs or replaces damaged components of remote units. 2.Troubleshoots, repairs, and replaces all components of remote, audio and video equipment. May install, configure, and support a variety of network systems and equipment for assigned projects. Performs preventative maintenance as needed. 3.Handles smaller, less complex installations for the remote units such as alert systems. Assists in the installation of new units with final connections, testing and training. 4.Responds to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis. Work assignments are varied, and of moderate scope and complexity. 5.Identifies potential project challenges, communicates to appropriate parties and assists in the development and implementation of strategies to minimize deviations from estimated costs and project deadlines. 6.Inspects completed work for conformance with specifications, requirements, and compliance with applicable with manufacturers specifications. Proactively seeks technical guidance from more experience staff for difficult and unusual situations. 7.Estimates cost, time, and materials for replacement equipment. 8.Cleans, maintains, adjusts, calibrates, and services equipment used in the performance of duties. 9.Executes all work in accordance with State and local regulations, general best practices as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software systems. 10.Acts as our customers best service provider at all times thereby ensuring Convergint Technologies is the customers first choice for service. 11.Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company. May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. 12.Keeps up to date and informed on all company policies. 13.Presents a professional image of Convergint Technologies at all times in appearance and behavior. 14.Performs other duties and responsibilities as requested or required. Job Skills Requirements: Working knowledge of drive up, locking and electronic systems specific to banking industry Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system Solid knowledge of mechanical and electrical systems Customer Focus Maintaining awareness of and seeking to meet of the needs and wants of the customer Strong communication skills both oral and written Adaptability Responds effectively to changes in situation or information Must be able to pass high level security clearance. Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel). Experience: Working knowledge of drive up, locking and electronic systems specific to banking industry Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system Solid knowledge of mechanical and electrical systems Customer Focus Maintaining awareness of and seeking to meet of the needs and wants of the customer Strong communication skills both oral and written Adaptability Responds effectively to changes in situation or information Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel). Must be able to