Costco NZ Looking for Return to Vendor Clerk at Auckland City, Auckland Full Time

DAILY RESPONSIBILITIES

• Distributes logs, collects, and keys destroyed merchandise sheets from all departments. Keys salvage and salvage-for-credit merchandise with Inventory Auditor and staff-level Manager.
• Ensures RTV inventory accurately reflects the RTV physical, return to depot, destroy for credit, salvage, salvage for credit, special handling, and out for repair inventories. Documents and tracks out-for-repair items. Organises and accurately processes RTV documents and key to system.
• Keeps RTV inventory at a minimum by obtaining return authorisation and shipping merchandise to the approved destination while following guidelines for disposal of merchandise, agreed upon by buyer and supplier to receive the highest recovery rate possible. Notifies management regarding supplier damage and destroy or shrink issues.
• Cleans and organises the RTV area, secures lock-up items, follows all security procedures, and locks RTV when unattended.
• Rewraps damaged merchandise for sale on the floor.
• Learns other positions in the area and assists as needed.
• Follows proper Receiving and general safety and security procedures and standards.
• Assists in other areas of Receiving as needed.
• Provides prompt and courteous service to members, employees, and suppliers.

POSITION REQUIREMENTS Competency Statement(s)

• Communication – Articulates information, both verbally and in writing, in a way that can be easily understood by employees, members, and suppliers. Quickly and accurately accounts for all forms of money and merchandise and precisely documents totals. Is thorough and detail-oriented. Actively listens to employees, members, and managers and takes appropriate action as necessary. Limits communication of confidential information to those individuals with a need to know.
• Member Service – Exhibits a professional demeanour toward others. Unselfishly serves others and assists members, employees , and suppliers in a prompt and effective manner while following company procedures. Is proactive and reacts quickly and appropriately in identifying problems, finding solutions, and making sound decisions consistent with Costco’s Code of Ethics.
• Self-Motivated – Well-organised and able to prioritise, multi-task and adhere to deadlines while working independently with minimal supervision. Thinks critically to resolve monetary imbalances and corrects when necessary. Maintains a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times. Accepts responsibility for his/her choices and decisions.
• Team Player – Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal. Willingness to perform tasks assigned by supervisors and to assist others as needed.
• Flexibility – Adjusts positively to change in direction or assignment. Ability to do more than one task during a work shift. Proven ability to comply with new programs, methods, practices, and procedures.
• Record of Satisfactory Job Performance – Demonstrates satisfactory job performance as indicated on the most recent review through positive demonstration of Costco’s Success Behaviours, and by a file free from counselling notices related to job performance.

If you are looking for an opportunity where you will make a difference and be rewarded for your efforts, this position is for you.