Coulson Group Looking for Gaming Worker – Casual and Part Time Positions at Port Alberni, BC Full Time

WHAT WE’RE LOOKING FOR:
The Gaming Worker’s primary function is to be a frontline customer service representative of the casino. They ensure that the customer’s visit is an enjoyable experience. The Gaming Worker will display a high level of professionalism in appearance and conduct while maintaining tolerance and stability when under pressure or opposition. Leading by example and making a good impression on others.

Responsibilities

Demonstrate an ongoing ability to work by the gaming worker standards, covering Skill Requirements, Professionalism, Guest Services, Policies and Procedures, and Operating Procedures

Monitoring the full casino floor activities

Maintaining a clean, tidy, and pleasant environment for the customers to enjoy.

Creating an enjoyable experience and environment for customers, through courteous, friendly and prompt servicing of customer needs.

Reporting any unusual situations or activities to the Supervisor

Following safe work procedures and report any health and safety hazards to a supervisor or a Health and Safety Representative

Handling and resolving problems as they occur with either customer complaints, or equipment problems.

Requirements

Must be able to lift minimum of 30 lbs.

Good judgment

Ability to stand and walk for long periods.

1 year of Customer Service Experience (Preferred)

The Gaming Worker position pays $15.20/ hour.

A Background check is a BCLC mandatory requirement