Cozymeal Hiring for Part-time Customer Support Associate – Remote, United States at Remote Full Time

Discover. Savor. Connect. Welcome to the chef’s table!

Cozymeal is the #1 marketplace in the U.S. and Canada featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, team building activities, cookware, and more!

Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology, and more unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations, or team-building events, you’re guaranteed a world-class experience. Plus, you can purchase our highly curated quality cookware as a gift or for use at home.

About the Role:

We are looking for a strong, experienced Customer Support Associate to join our growing team.

IMPORTANT NOTE FOR APPLICANTS: To apply, please visit: https://100hires.com/j/9Rar5ss

Responsibilities Include (not limited to):

• Understanding Cozymeal’s services and providing solutions to customer and chef inquiries relating to our products in a timely manner. Our goal is same-day, one call resolution.
• Provide support to customers and respond to inquiries through multiple channels including phone, chat, and email, in line with company standards for communication
• Assist our community of chefs with any questions or requests pertaining to our platform, upcoming experiences, tools, and communication
• Working closely with other departments to resolve any issues or questions.
• Other projects/duties as assigned.

Requirements Include:

• Minimum of 2 years of experience in a customer service role
• Professional with excellent verbal and written communication skills
• Positive attitude and a willingness to learn and grow in the position
• Ability to be resourceful and responsive
• Strong interest or experience in the culinary world
• Ability to work efficiently and distraction-free in a home office environment
• Proficient in Google Suite and Excel
• Experience working with a CRM

What We Offer:

• Work anywhere in the US (we are a 100% remote team)
• Competitive pay
• Great work environment with a strong and friendly team of co-workers
• Flexible schedule

Location: United States. This is a remote role and qualified candidates from anywhere in the US can apply for this role.

IMPORTANT NOTE FOR APPLICANTS: To apply, please visit: https://100hires.com/j/9Rar5ss

If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!