CPL Recruitment Hiring for Customer Service Advisor Job at Dublin , Ireland Full Time

Customer Service Advisor – Dublin 24 – Banking

Cpl are partners to a leading brand in the Banking industry and have enviable opportunities available to Recent Graduates or Experienced Customer Service professionals who want to kick start their career in a professional, forward focussed and customer centric environment.

This role will provide full 360 support to you by way of full on-site training, and on-going support to develop yourself. This is an environment where the customer is the focus, and as a Cpl employee on site with this client, you will be central to that delivery.

The role is supporting one of the most exciting brands in Irish Banking and is focussed on delivering excellent service and delivery to their customers.

Ideally you will be bringing the following skills & Attributes to the role:

• Experience in Customer Service (Retail, Hospitality, Contact centre)
• Excellent interpersonal and communication skills
• Professionalism & Commitment to role and the customer
• Resiilliance & ability to resolve problems
• Agility and ability to work as part of a team
• Be resilient and demonstrate agility to flex your learning in role

What you will be doing

• Provide ‘Best in Class’ customer service and provide clear solutions to customer queries
• Perform and approach your role to the professional standards expected of a leading contact centre
• Work towards achievement of individual performance objectives
• Positively contribute to your team and support team colleagues
• Compliance with all regulatory requirements including all operational and administrative procedures
• Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations
• Reinforce the message that values the customer

What’s on Offer:

• Full On-site Training – consistent after initial training period
• Excellent Location & On-site facilities
• Excellent Entry salary
• Great colleagues & management!
• Opportunity to grow, develop and succeed

While initially these are contracts circa 12 months in duration; due to ongoing investment in front line services, opportunities to extend are available subject to individual performance and availability of roles.

Job Types: Full-time, Fixed term

Salary: €26,500.00 per year

Schedule:

• Monday to Friday