Your field of responsibility The Resilience Operations Center Americas Lead is responsible for threat management, heightened resilience planning and crisis management for the Americas region. This includes the delivery of training, planning and response to crisis events impacting Credit Suisse, in partnership with senior management across the Americas region. Provide senior management support to the wider Enterprise Resilience team as the second most senior person in the region and most senior in Raleigh. Chair the Americas Crisis Assessment Team and facilitate the Americas Crisis Management Team on behalf of Regional COO (CMT Chair). Your future colleagues The Resilience Operations Center is a distributed team of expert crisis managers and analysts. The team is driven and creative with a positive working environment. The Resilience Operations Center operates a follow-the sun model for crisis management and has a strong culture of supporting each other and senior collaborators at the time of crisis. Your skills and experience Experience in the planning and management of crisis events. Strong organizational skills are also a requirement as well as a track record of achievement. Skills required for this role include: * Practical Crisis Management experience, * Influencing skills, * Negotiation skills, * Stakeholder management, * Business continuity / resilience knowledge and experience * Due to the unpredictability of crisis events, there will be the requirement to manage events outside of core-hours although there is a distributed team to provide support. * Dedication to fostering an inclusive culture and value diverse perspectives. Your new employer Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career with attractive benefits and excellent training. Credit Suisse is one of the world’s leading financial services providers. The bank’s strategy builds on its core strengths: its position as a leading wealth manager, its specialist investment banking and asset management capabilities and its strong presence in its home market of Switzerland. With around 50,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients. Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know. Credit Suisse complies with applicable federal, state, and local laws, as well as regulatory requirements, regarding considering of employment qualified individuals with criminal histories and prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Job: Operations* *Title: *Crisis Management Lead (Americas) #223226 Location: NC-Raleigh Requisition ID: 223226
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