Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway.
What this role is responsible for:
As Team Lead for the Student Success Team, you will be the primary support and first tier of management for the Student Success Managers within your market(s), reporting to a Regional Manager. You will support and assist team members to ensure focus on providing an outstanding client experience, successful delivery of Crimson services and achievement of student goals. To ensure a smooth transition from Sales to Service and cater to local needs you will work closely with your local Country Manager.
What success looks like:
Providing ongoing coaching and performance feedback to your direct reports
Responsible for holding weekly 1:1s with all direct reports and providing bi-annual performance reviews
What success looks like:
What skills and experience are required?
Why work for Crimson?
If you’re passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we’d love to hear from you!
Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.
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