Crossfuze Looking for Sales Engineer at Victoria , British Columbia Full Time

Crossfuze is recruiting for a Sales Engineer (Solutions Consultant) to join our pre-sales team. We are looking for someone with a strong understanding of the ServiceNow platform who will be able to demonstrate the value of ServiceNow as it relates to specific needs of clients and prospects.

• ServiceNow subject matter expert to provide business and solutions consultancy to our clients and prospects
• Perform pre-sales support calls by attending client meetings with Crossfuze Account Executives that may include a formal presentation or product demo
• Responsible for addressing client business issues and translating to value through ServiceNow solutions
• Continually identify product improvements and stay on top of ServiceNow industry trends, market shifts and the competitive landscape
• For a given engagement, gather requirements and design a technical solution that is designed, sized and scoped for successful project delivery
• Act as a strong partner to key people within Crossfuze, ServiceNow, and all prospects/clients, providing a high level of professionalism during all team interaction
• Work in any of but not limited to the following areas Customer Service Management (CSM), IT Operations Management (ITOM), IT Service Management (ITSM), Security Operations Management, Human Resource Service Management / Human Capital Management (HCM)
• Help sales team successfully close business as well as obtaining high customer satisfaction scores post-implementation

Requirements

• Bachelors degree or equivalent technical / business qualification through experience
• Minimum of 5 years of pre-sales solution consulting experience
• Minimum of 3 years of deep functional and technical knowledge of ServiceNow configuration and implementation
• Strong technical capabilities to envision and architect complex software solutions within the ServiceNow platform

Benefits

• Work from Home Options
• Custom Training & Development Programs
• Competitive Paid Time Off Benefits
• Employee and Family Assistance Program (EFAP)
• Extended Healthcare Plan
• Group RRSP with Employer Match
• Life Insurance (Basic & AD&D)
• Short Term & Long Term Disability

Equal Employment Opportunity

Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.