CSS Cancer Center Hiring for Associate Events Partnerships (Non-Profit) at Remote Full Time

Position Overview: Our Walk/Run Program is a national fundraising program held in 15 cities, includes over 20,000 race participants, and raises $3.5 million annually. The Senior Associate, Walk/Run Events and Partnerships is primarily responsible for assisting in every aspect of the planning and execution of the Walk/Run Program. This individual is a critical team member who is responsible for managing participant and donor relationships for each Walk/Run event. This includes communication across all areas of the company and ability to coordinate Walk/Run logistics. This position requires attention to detail, strong time management skills, as well as the ability to display leadership while working both individually and with a team. The ability to problem solve will be imperative. Domestic weekend travel is required.

Essential Functions:

· Lead and collaborate with team members to ensure successful and positive outcome of each event

· Travel to and work at up to 15 Walk/Run events which take place on weekends

· Responsible for cultivating, maintaining, and enhancing patient, participant, and donor relationships while serving as a front-line point of contact in assisting fundraising efforts.

· Capable of working in a fast paced, high-pressure, deadline-oriented environment with the added ability to multi-task.

• Responsible for event logistics including:

• Event Management company/vendor/volunteer group interface
• Financial processes including budgets and vendor payments
• Oversee on-line registration and associated participant/vendor support
• Manage fundraising platform and updates of all Walk/Run event fundraising pages
• List events on website, post all race sites
• Pre-race relationship management and community preparations
• Event program details – speech preparation, pre-event program timelines, honorees, etc.
• Post-race relationship management and communication
• Update fundraising donations and matching gifts
• Update all 15 Walk/Run team trackers and weekly financial tracker

• Provide impeccable customer service to all event participants and donors. Address incoming questions and email inquiries regarding the on-line fundraising and registration system (Classy), event details and medical inquiries.
• Responsible for all event marketing facets including:

• Signage, Save the Dates and additional marketing creative direction
• Team Email content creation

• Encourage and Coach fundraising and motivate program participants to reach their full potential by providing innovative and fun ways to generate funds.
• Knowledge of Walk/Run budget and expenses to maximize net revenue.
• Maintain database of new and past race participants.
• Work with local sponsors and media to help promote the race and obtain additional funding for each race.
• Perform other related duties as assigned by Manager including unique duties assigned while working actual events, various in-office tasks, etc.

Qualifications:

• At least 1-3 years of previous event coordination experience required
• Minimum of 1-3 years of customer service and/or event experience in a high-paced environment, preferably in the area of high-volume, customer relationship management
• Familiarity with online Fundraising Platforms (Classy preferred)
• Prior experience in fundraising
• Demonstrated ability to provide leadership, organize fundraising activities effectively, and participate in high-level customer service support.
• Proven ability to deliver high-touch customer service and work with customer relations management (CRM) database systems (e.g., keep contact logs, conversation notes, and implement follow-up flags).
• Strong project management skills, including ability to manage and prioritize projects with multiple and often competing deadlines.
• Proficiency in Microsoft office applications, Excel, Salesforce and fundraising platforms preferred.
• Proficiency in Public Speaking

Core customers and key relationships

Ø Donors

Ø Patients

Ø Volunteers

Ø Event Participants

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Events management: 1 year (Required)
• working in a Non-Profit: 1 year (Required)
• Fundraising: 1 year (Required)

Work Location: Remote