Cubic Corporation Looking for IT Infrastructure Architect at Wellington, Wellington Region, New Zealand Full Time

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Job Summary: The IT Infrastructure Architect is a technical and design Subject Matter Expert on IT infrastructure solutions. In summary, the role will be responsible for the review and design of IT infrastructure solutions from an operational perspective for transport ticketing systems, including server and storage architecture, network architecture, virtualization, system and network monitoring and management solutions, and disaster recovery. The incumbent will be responsible for the technical leadership of the Technical Support team for IT infrastructure solutions, and for the ongoing mentoring and development of the Infrastructure team to increase the self-sufficiency of this team in supporting the solutions. This role will participate in the development of variations, bids and tenders to provide estimates for operations and maintenance costs relating to the provision of IT Infrastructure and Central Systems support. This position typically works under general supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.

Essential Job Duties and Responsibilities:

• Participate in the review, approval and monitoring of changes into the environment, and associated production changes through the internal and external change management processes and in accordance with the Change Management Policy
• Lead the Design and Implementation of new solutions into the Production Environment in conjunction with the Engineering team, the Release and Change Managers to ensure deployments are well planned, documented and executed and result in successful outcomes with robust back out plans where appropriate
• Interface and coordinate tasks with internal and external technical resources. Collaborates with Project Managers and technical directors to provision estimates, develop overall implementation solution plan, and serve as a lead as required, to implement the installation, customization, and integration efforts
• Provide Infrastructure Architecture leadership to the team into the crisis, incident and problem management processes
• Provide updates to the Crisis Manager, Stakeholder Manager, Cubic Managers and the Client as required
• Manage and monitor escalations to third level and third-party support.
• Provide and manage 3rd level Technical Support of IT infrastructure solutions
• Provide advanced solution architecture design and engineering review for customer systems and services requirements definition, architecture development, and system level design and integration for computing, data storage, data retention and recovery needs of business-critical applications and functions
• Participate in Engineering working groups, and ensure that the technology organization is aligned to corporate technology directions
• Assist application development life cycle by serving as a general operational infrastructure product SME to help identify and qualify infrastructure improvement opportunities that will enhance a systems stability, availability, TOC, and resiliency.
• Provide advanced technical direction and leadership to the lower-level systems administrators/engineers through the planning and implementation processes
• Lead requirements derivation and analysis, system specification, system design, functional partitioning, and system architecture definition
• Develop relationships within client organisations and establish a role as “Trusted Advisor”.
• Consistently deliver on work and schedule commitments.

General Duties and Responsibilities:

• Comply with Cubic’s Quality Management System
• Comply with Cubic Occupational Health, Safety and Environment policies and procedures
• Comply with security in accordance with established policies and procedures of the organisations
• Comply with Cubic Human Resources Procedures
• Other duties as reasonably required

Minimum Job Requirements:

Qualifications

Essential:

• Bachelor’s Degree in Software Engineering, Computer Science or related discipline, or equivalent experience

Skills/Experience/Knowledge

Essential:

• Minimum of 8 years’ experience, including system development/engineering, providing technical direction and leadership
• 5+ years experience in a high-performance datacenter with direct support, systems engineering, design and architect responsibilities.
• 24×7 operations experience required.
• Highly developed understanding of Virtualisation Technologies including Windows/Unix/VMWare
• Advanced knowledge and experience working with high transaction, resource intensive OLTP and batch process databases to include system performance monitoring and tuning for optimal performance.
• Advanced knowledge of high-availability and redundancy technologies.
• Experience in architecture and design of high performance, highly available solutions
• Experience working with storage solutions and related hardware such as SAN and iSCSI.
• Experience with high availability solutions such as MSCS or Oracle RAC
• Advanced knowledge of backup, restore and disaster recovery planning and deployment.
• Knowledge of network, security and IP Telephony management systems
• Knowledge of implementation and configuration of Monitoring and Alerting systems

Desirable:

• Applied experience in development of standards and processes based on ITIL
• IT Architecture experience with infrastructure design and management (server, applications, and/or networks)
• Experience with advanced Network Topologies (i.e. Load Balances, Firewalls, Virtual Networks)
• Experience designing infrastructure to support customer solutions
• Experience in system tuning and performance optimization
• Advanced knowledge and applied experience with various OS platforms such as the current versions of: Windows, Linux, HPUX, AIX, or Solaris
• Call Center Technologies: ACD/PBX, CTI, IVR
• Experience working with storage solutions and related hardware such as SAN.

Personal Qualities

• Due to the nature of the role, must be reasonably available 24/7
• Must have excellent communication skills, both verbally and in writing, with the ability to deal with tact and professionalism at all times when interfacing with subcontractors, vendors, management, customers and employees in all departments and divisions
• Must be able to work under project deadlines pressures, and associated schedule constraints
• Must be calm and able to stay focused under pressure
• Responsible, organised, logical thought process
• Have a positive attitude and enthusiasm to achieve business deliverables
• Strong analytical and problem solving skills a must
• Must be able to travel frequently to other Cubic offices and customer sites

Condition of Employment:

Successful outcome of a National Police Check

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

Worker Type:

Employee