This position is responsible for but is not limited to managing, creating, organizing, and storing documents, and other information in an organization. Managing the organization’s essential documents repository will also include processing requests for information, and creating, revising, and publishing templates for data analysis and reporting. This role requires the individual to work with all levels of employees and customers interfacing through in-person meetings or phone calls.
Job Description
ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES:
Reports to Quality Manager, and typically develops personal work assignments from customer and company generated data and interactions. Utilizes this input to prioritize personal work assignments to achieve defined account performance criteria.
Must be able to work in a team-oriented, safety conscience environment. Safety expectations include, but are not limited to, compliance with all company and customer safety policies, guidelines, and procedures.
The Business Essentials Site Administrator is responsible for managing the organization’s document and information repository using Business Essentials. Responsible for scheduling and facilitating document control review meetings with area managers and process owners. Reviewing and updating procedures, work instructions, workflows, job aides, etc. Support our procedures by maintaining up-to-date and easily traceable documents.
Checking for accuracy and editing documents and files Archiving documents and files, ensuring all team members have the necessary access to documentation. Facilitate and document internal and customer meeting minutes, corrective action, and root cause analysis information. Support preventive maintenance audit data, service requests, and customer concern reporting. Create templates for future use. Retrieve files as requested by employees and customers. Manage the flow of documentation within the organization. Create and maintain data spreadsheets for review and analysis with the use of Excel and Smartsheet. Maintain confidentiality around sensitive information, terms, and agreements. Assist and support calibration audits and audit reporting at the Plano HQ facility. Prepare ad-hoc reports, presentations, and information as needed.
ADDITIONAL RESPONSIBILITIES AND DUTIES:
Ensures compliance with all company/customer regulations, policies, and procedures. Promote an atmosphere of trust and confidentiality with all employees to ensure all matters will be dealt with professionally and confidentially. Develop and maintain a good working relationship with the customer and maintain the customer’s confidence through effective communication, open rapport, and a solid record of delivery on commitments. Achieve performance expectations set forth as part of performance appraisals. Support the company’s goals and objectives by promoting a team-oriented and safety-conscious environment. Work effectively with all levels of the organization by utilizing strong organizational, interpersonal, facilitator, and time management skills. Must maintain positive customer and employee relations.
JOB QUALIFICATIONS:
Education: Must possess a high school degree or GED equivalent. An advanced degree or advanced training in office management is desired but not required. Experience: Possess a minimum of five years of demonstrated experience in clerical and administrative functions, preferably in an industrial work environment. Must have demonstrated proficiency with Microsoft Word, MS Excel, MS PowerPoint, and e-mail correspondence Must be able to effectively work alone or in groups with others at all levels of the company and customer organizations. Experience working with Smartsheet, and Power BI is desired, but not required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand and sit for long periods. A full range of body motion is required manual and finger dexterity, and eye-hand coordination sufficient to operate a computer and peripheral equipment and hand tools. The employee is frequently required to stand, walk, talk, and hear.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the initial functions.
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
About C&W Services
A leader in facilities services with over 70 years of experience. C&W Services is one of the largest facility services companies in the USA & Canada with a 70-year history of helping clients drive down operating expenses, increase facility efficiency and up-time, enable strategic business decisions and create positive experiences for the people who work, shop, learn, live and play in the facilities we maintain. We’re building the best team in the industry – our people are the heart and vitality of C&W Services. In joining C&W Services, you’re joining a firm with a rich history, blue-chip client list, and the backing of sister company Cushman & Wakefield, one of the world’s largest property advisory firms and the reason for our success is simple: talented people.
Our success is due to a supportive and friendly culture that fosters collaboration.
Why C&W Services?
Visit our website at: https://careers.cushmanwakefield.com/cwservices/global/en
Learn why C&W Services is an ideal place for veterans to continue their careers: https://cwservices.com/veterans/
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Job Type: Full-time
Pay: From $30.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
License/Certification:
Work Location: One location
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