Job Title

Support Services Supervisor

Job Description Summary

Location: Dayton, OH
Salary: Full Time – $76,000 annual

Hours: Day shift – 6:00a.m.–4:30 pm –On call rotation and call in for urgent matters
Title: Support Services Supervisor
We are hiring for our Cargill account! One of our finest accounts at C&W Services. Come work with our team!
We are a hard-working, committed group of people who believe in delivering quality service to our client.
Safety is our priority because you are family! Does this sound like something you’d like to be a part of?

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILTIES:

• Must be able to work and direct personnel in a team oriented and safety conscious environment
• “SAFETY FIRST” expectations include, but are not limited to, PJHA, Pre-Task Briefs, observation process and compliance with all company and site safety guidelines and procedures

• This position will be responsible for the supervision of hourly skilled industrial cleaning technicians and water blast/vac technicians.
• Evaluate work of those under and make recommendations on ways to improve.
• Evaluate processes and visit with employees on ways to improve processes.
• Visit with customers regarding issues in the areas under this Supervisor and how issues can be resolved.
• Completing inspections and Master Cleaning Schedules electronically.
• Prioritize/Schedule/Plan sanitation work.
• Communicate schedules to the teams.
• Meet with customer on regularly scheduled intervals, and as needed for emergencies, to assess customer needs, define team/employee performance levels and ensure customer satisfaction for assigned areas.
• Ensure safety of employees and company/customer property, to the greatest degree possible in the field.
• Assist with interviews for potential employees; make hiring recommendations to HR department.
• Conduct employee performance reviews. Assist employees with setting immediate work goals and career path goals.
• Disciplinary actions as needed.
• Maintain documentation for any employee issues that arise. Keep HR apprised of any potential issues in this area.
• Review and approve time-off requests. Appropriately schedule employee time off to ensure proper manpower levels. Inform employees of any denials of time off, and explain reasoning to them.
• Ensure tour readiness, including schedules, customer needs, manpower and etc.
• Address all team issues and take appropriate action. Be a continual resource to the teams.
• Maintain direct on-going communication with other company supervisors to ensure smooth work flow processes.

QUALIFICATIONS / REQUIREMENTS

• Education: Possess a High School Diploma or approve GED
• Assist in the development of long range planning in assist of the company’s goals and objectives

• Accept feedback from others, set goals to improve performance based upon this feedback.
• Inspires and motivates others to perform well.
• Exhibit objectivity and openness to others’ views.
• Take care of time off requests
• Continually look for work improvement processes, i.e. finding better, more efficient ways to achieve work goal and budgeting.
• Hands-on assistance when short on manpower
• Continually look for cost savings for customer and company.
• Promote company functions and activities. Promote teamwork and unity within the company.
• Maintain confidentiality for C&W Services and customer of all work related issues and plans.
• Assist with maintaining company property, and securing same, i.e. tools, vehicles, break rooms and etc.
• Other duties and responsibilities as assigned by company and customer.
• Ability to mentor with high standards

• 
  Background check and drug screen required

C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email [email protected] or [email protected]. All inquiries not related to accommodations will go unanswered.